arrow-up-icon Get points on your miles program!
Back to hotel info

Very good 7.4
Based on 1698 reviews

Recent customer comments

Filter by traveler type
Very good

based on 1698 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.9
  • Location 7.2
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.4
  • Food/Dining 6.6

8 Gary P.
United Kingdom
September 17, 2015
Nice touch providing a mobile phone whilst in Hong
Phone provided, cleanliness, location
Loved everything about the hotel, apart from the poor variety of reasonable food for breakfast, you would expect much better from a 4 star hotel.

8 katy F.
September 14, 2015
good quality price ratio
room were very comfortable

8.7 Sothany C.
September 07, 2015
Very good time
local smart phone was provided and it was very helpful.
Very good

8.3 Rafael F.
September 07, 2015
Comfortable and Nice View
Comfort, Service, Shuttle
They have a free shuttle from Hongkong airport to hotel. The crews are very accomodating and nice. The room for 4 is very spacious. I just found some toe nails in the carpet maybe those are not properly vacuumed.

8 Chung-chun Y.
United Kingdom
September 03, 2015
Hotel Presentation
Newly refurbished, clean, shuttle bus to shopping area
Stay was ok. Room was larger compared to other hotels and the room was newly refurbished. Clean and comfortable bed. The window was blocked and cannot see out. Probably for the reason of a cemetary behind the hotel building. The cemetary was fine and neat and we felt no reason the windows should be blocked. But maybe it would have bothered others

8.3 Joanna V.
August 30, 2015
Satisfied traveller right here.
Shuttle bus; mobile phone; elegant rooms
We booked 3 rooms in Cosmopolitan Hotel for 3 nights with my Family and we were satisfied of the service that was given. When we checked in, it was a little bit disappointing since they gave us twin beds that was just pushed together when we asked for large beds. But when we got into the room, we were suprised that the room looked so elegant and classy and didnt think about the beds anymore. Room was amazingly clean, toiletries, waters and coffee were replenished everyday. It was so convinient because thay had shuttle bus that drops you in some point of hongkong and they are always on time. There was one time I left the bus schedule in the room so I had to call the front desk to ask the bus timing in central to pick up guests, but the bus wasnt able to go. So I had to call back the hotel and told us to grab a cab and they reimbursed the money i paid :) one more thing I really did like and was so useful was the mobile phone that was given to the guests. Internet was fast too. There's nothing I could complain about this hotel. Me and my family enjoyed our stay in hongkong. Thank you for being a part of it, cosmopolitan hotel!!

8 Divine R.
August 25, 2015
Clean and good location
cleanliness, location and fast check-in and out
My family and I stayed in a family room. The beds are very comfortable however room was a bit tight. The breakfast buffet is good with enough varieties.

7.3 Jie L.
August 25, 2015
Cheap, less accessible, new
newly renovated, friendly staff, cheaper than other
The stay was pleasant, friendly staff, cheaper options compared to the rest. However, the location is a little far away from MTR and nothing much in causeway bay

6 Kelly W.
August 13, 2015
Everything is only average.

9 Lizette B.
August 13, 2015
Cosmopolitan Hotel
Free shuttle, near bus stops and near mrt station
Our stay was pleasant. Free shuttle to bring us to the city is the best. Staff are very friendly.