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Very good 7.4
Based on 1719 reviews

Recent customer comments

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Very good

based on 1719 reviews
  • Cleanliness 8.0
  • Facilities 7.1
  • Location 7.2
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.4
  • Food/Dining 6.6

Sothany C.
September 07, 2015
Very good time
local smart phone was provided and it was very helpful.
Very good

Rafael F.
September 07, 2015
Comfortable and Nice View
Comfort, Service, Shuttle
They have a free shuttle from Hongkong airport to hotel. The crews are very accomodating and nice. The room for 4 is very spacious. I just found some toe nails in the carpet maybe those are not properly vacuumed.

Chung-chun Y.
United Kingdom
September 03, 2015
Hotel Presentation
Newly refurbished, clean, shuttle bus to shopping area
Stay was ok. Room was larger compared to other hotels and the room was newly refurbished. Clean and comfortable bed. The window was blocked and cannot see out. Probably for the reason of a cemetary behind the hotel building. The cemetary was fine and neat and we felt no reason the windows should be blocked. But maybe it would have bothered others

Joanna V.
August 30, 2015
Satisfied traveller right here.
Shuttle bus; mobile phone; elegant rooms
We booked 3 rooms in Cosmopolitan Hotel for 3 nights with my Family and we were satisfied of the service that was given. When we checked in, it was a little bit disappointing since they gave us twin beds that was just pushed together when we asked for large beds. But when we got into the room, we were suprised that the room looked so elegant and classy and didnt think about the beds anymore. Room was amazingly clean, toiletries, waters and coffee were replenished everyday. It was so convinient because thay had shuttle bus that drops you in some point of hongkong and they are always on time. There was one time I left the bus schedule in the room so I had to call the front desk to ask the bus timing in central to pick up guests, but the bus wasnt able to go. So I had to call back the hotel and told us to grab a cab and they reimbursed the money i paid :) one more thing I really did like and was so useful was the mobile phone that was given to the guests. Internet was fast too. There's nothing I could complain about this hotel. Me and my family enjoyed our stay in hongkong. Thank you for being a part of it, cosmopolitan hotel!!

Divine R.
August 25, 2015
Clean and good location
cleanliness, location and fast check-in and out
My family and I stayed in a family room. The beds are very comfortable however room was a bit tight. The breakfast buffet is good with enough varieties.

Jie L.
August 25, 2015
Cheap, less accessible, new
newly renovated, friendly staff, cheaper than other
The stay was pleasant, friendly staff, cheaper options compared to the rest. However, the location is a little far away from MTR and nothing much in causeway bay

Kelly W.
August 13, 2015
Everything is only average.

Lizette B.
August 13, 2015
Cosmopolitan Hotel
Free shuttle, near bus stops and near mrt station
Our stay was pleasant. Free shuttle to bring us to the city is the best. Staff are very friendly.

Stephanie A.
August 10, 2015
Comfortable stay with helpful staff
smart phone access, shuttle service, gym
Very comfortable. staff were friendly and helpful, particularly when there were issues with a tour I had booked. The smartphone in the room was fantastic, as it meant I had wifi on my phone and tablet at all times, even when exploring the city, as I could turn it into a hotspot and take it with me. The shuttle service was great for getting to and from the airport express train, and there were lots of things I could Walk to from the hotel. Overall very happy with my stay.

Sue C.
August 08, 2015
Not happy t
Free bus
Not happy the room have a view that over looked the cemetery ,it had on booking free wifi ,but that is miss leading ,you can only use one device .two people sharing a single room can not use ,also a daily limit .i have never complained before .the place needs a good paint ,the carpet was dirty