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Cosmopolitan Hotel

387-397 Queen's Road East, Wanchai, Hong Kong (Show on map)

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Hotel Area: Wanchai Number of Rooms: 454

Recent customer reviews

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7.5

based on
918 reviews

Value for Money
7.4
Location
7.3
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
6.7
All reviews (918)
Ashok S. Families with young children India, September 29, 2012
Clean, comfortable and well located hotel

clean rooms, prompt house keeping service, good view if you choose delux rooms, polite and courteous staff, regular free shuttle service to various parts of the city, well informed concierge services
8
My family had a wonderful stay at the hotel. There are couple of points that one should take note of - many standard rooms face the cemetery. please check before booking. we had to upgrage to a delux room overlooking the race coure. amazing view!! For Indians looking for Indian cusine food options at the restaurant, you will be disappointed; but then there are a couple of Indian cusine restaurants in the vicinity (15-20 mins away) The hotel is well located to shops for daily needs (5-10 mins walk) and to tourist places. The free shuttle bus service provided by the hotel is very convenient. I will definitely recommed this hotel to readers.
James D. Business travelers United Kingdom, September 28, 2012
basic hotel well located

location
7
very basic hotel, clean and tidy with a central location good to get out and about. service is actually improving and moving from a functional "we do this" to actually caring and listening to customers which is a bonus. The primary downside with this hotel is the price fluctuation within the average week can increase by 100% from a tuesday to thursday.
Janet T. Families with young children Australia, September 28, 2012
Average hotel for the price paid

friendly staff
6.3
Not the best location, too far from transport, but hotel has shuttle bus service, clean but not exceptional
Hotel Feature Tip: Check shuttle bus service, the bus takes you to Time Square and Convention centre regularly and pick up to and from Hotel
James D. Business travelers United Kingdom, September 22, 2012
basic hotel, clean and well located

proximity to office
6.3
very basic hotel, clean and tidy with a central location good to get out and about. service is actually improving and moving from a functional "we do this" to actually caring and listening to customers which is a bonus. The primary downside with this hotel is the price fluctuation within the average week can increase by 100% from a tuesday to thursday. Cannot tell the difference between standard and superior rooms... does not seem to make a difference if you are looking at price.
Ma S. Couples China, September 21, 2012
good location but small rooms

good location, nearby happy vally
7
I chose to upgrade my room. But the room still very small. Maybe most hotels in HK are with small rooms. The staff is kind. The shuttle bus is helpful.
Hiu C. Solo travelers Hong Kong, September 20, 2012
Great pillows!

Pillows were lovely
6.7
The room was very small, cemetery view...but the bed and pillows were great.
Kam Y. Couples United States of America, September 17, 2012
4 Star?

Close to Tram-Ding Ding
6.7
you can see rust or brown stain on the outside of toilet! the toilet also have a smell to it when you get close! the fire alarm started after i took a hot shower the last two night of my stay, wonder why? the front desk came up and check and said to switch my room next morning, i talked with a lady at the front desk and she said no way they can do that!beisde the smell and the fire alarm, it was not a bad place because it is close to public transportation and they have shuttle bus to main area!you can see the lobby is full of people because they have free wifi at the lobby only!
Travel tip: bring your own shampoo and shower gel, they only provide a small bottle that is good for 1 person! I never ask them for more! Maybe it is my fault!
Douglas A. Solo travelers United Kingdom, September 17, 2012
great value and good location

cost, location,
7.3
very good value for money hotel. clean rooms and though could probably do with an upgrade, at the price they are clean and the hotel is friendly and efficient. its hong kong and you;re only sleeping in the rooms and not spending any time in hotel anyway.
Marcus P. Families with young children United Kingdom, September 16, 2012
Nice hotel. Clean and convenient location

Next to Jockey club
6.3
We stayed due to its proximity to the Jockey club. Clean serviceable rooms, friendly staff and a child friendly restaurant. No bar but Cosmo next door has a good one. Nice location.
Hotel Feature Tip: Restaurant very child friendly.
Nick S. Couples Australia, September 15, 2012
Nice hotel

Nice accommodation and lovely meals
9.3
Although it is a very nice hotel with plenty of free transport it is however a bit far to walk anywhere for people that have trouble walking
Shopping Tip: Times Square is one of the free shuttle busses that go there and a nice place to do shopping - bring plenty of money because nothing is cheap anymore

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