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Very good 7.4
Based on 1698 reviews

Recent customer comments

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Very good

based on 1698 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.9
  • Location 7.2
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.4
  • Food/Dining 6.6

7.7 Keith C.
December 11, 2014
good location value for money
good family size room and shuttle bus services

8 Anna V.
December 10, 2014
Cleanliness, nice staff, free shuttle
Very good! Would consider staying here again

7.3 Beng O.
December 09, 2014
Value for money, comfortable rooms
Neely renovated, value for money, clean and comfortable room.
Pleasant, comfortable.

9.3 Loren C.
December 08, 2014
Free Wifi
Free mobile wifi, clean rooms, accomodating staff
Staff were all accomodating. Had a free room upgrade. The room had a cellular phone with data connection and hotspot that can be brought out wherever you go. 10min walk to times square.

7.3 Graeme L.
South Africa
December 07, 2014
Lovely, modern, up-to-date rooms
Rooms, shuttle bus to Time's Square, price.
Good staff performance, lovely rooms and the added bonus of a free smart phone with wifi hotspot for use anywhere in HK as well as free calls to five countries. Shuttle bus was a bonus to Times Square and Hong Kong Airport Express.

8 Mei C.
December 05, 2014
Smartphone on individual room was awesome!
Connectivity, Cleanliness and Friendliness
Overall, very pleansant stay. We booked 2 rooms for our families with small children. We stayed over for 6D5N. The smartphone provided for each of our room was awesome! The unlimited access to wi-fi and in-country and outstation calls provided good access for googling and staying connected while travelling. This sets the par as new-age good hotel service ! Kudos to the housekeeping ladies who were very courteous to our needs. Loved the travel desk at the hotel's lobby that gave the convenience for our tickets purchase to places of interests. The only shortfall is the cross-over of the road everyday to go in and out of the hotel. Subway path was a hassle for baby stroller and the walk up the hill was a long walk after whole day shopping! Other than that, we were very pleased.

8.3 Kim S.
December 02, 2014
Affordable price but quite a walk from the mtr
Comfy room, handy phone, nice pillows
Overall was satisfied but dont quite understand why a deposit of hkd2,000 is required (maybe for the handy phone). Room was comfy and there were shuttle bus to cwb and hk stations. If u are looking to move ard many places, suggest u stay at mongkok, tst or central. Cwb seems to quite out of the way. Further, exit A is quite far from the mrt station (5-10mins walk), after which, another 5-10mins walk to hotel from exit A.

4.3 kenneth B.
United Kingdom
December 02, 2014
, jn b

3.7 TAN A.
November 30, 2014
Cosmopolitan Hotel
tablet in the room .
Breakfast was lousy limited variety and poor services . Was asked to be provided upgraded but there is no sound proof services in the room which lead to disturbing sounds . Bath tub was faulty and the service man was here for a few hours and unable to solve the issue . bottle was provided which only has one . The rest are chargeable and place in a misleading location . Location of the hotel is near the cemetery

9.3 azlina A.
November 27, 2014
good location
the location, the room n the ambience
it was nice, the tram was just across the hotel...easily accessible