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Very good 7.4
Based on 1713 reviews

Recent customer comments

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Very good



based on 1713 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.0
  • Location 7.2
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.4
  • Food/Dining 6.6

GUERREIRO A.
Portugal
November 08, 2014
ok
location, price

Mary P.
United Kingdom
November 07, 2014
Wedding week in Hong Kong
Location, courteous service and helpfulness.
Everyone in the hotel was incredibly helpful to us. We had come out from the UK for our son's wedding and we greatly appreciated all the help we were given on arrival and departure. We look forward to staying there again.

Marietjie K.
South Africa
November 06, 2014
Good, the Cosmoploitian was a good choice.
Price, Location, Cleanliness
The stay was good, but we were 3 people sharing a room, and they said they would bring in a extra bed, there was no space for an extra bed at all, me and my husband had to share the one bed and our son had to use the other bed that was in the room. The price for breakfast was high for what you got. Otherwise we were happy with everthing.

Goh D.
Malaysia
November 04, 2014
bad experience
location, only
bad cleaniness, hair ,buds,was found in the room although they clean the room everyday. the day when i check in the room, we found a lot hair... disgusting.. also thats a housekeeper request come in my room repair cabinet after i check in. Why not complete it before i check in.

Carmen O.
Malaysia
November 03, 2014
Not worth the money
Clean,
The room air conditioning is not working well and the lobby air conditioning seems not being switch on.Always waited for 1 hr for the shuttle bus to nearest mtr although it should be once for every half an hr. The staff always told us to wait at the lobby while there will be nobody notify u that the bus is out there to depart until u ask and ask again. Otherwise, u will have to wait for another bus at half an hr later. The staff are forgetful about guest request such as waited long for room checking when checking out. When we asking on the status of the check out again, only then they complete the check out process and the room checking seems completed quite some times.

Philip F.
Ireland
November 03, 2014
Nice Location
Cleanliness, staff, location
My stay was short, but the room had eveything I needed. It's the first time I've seen a smart phone in the room that could be taken out for the day.

KHOO Y.
Singapore
November 03, 2014
great hotel
locaation , good staff

Emily P.
United Kingdom
November 02, 2014
A week at Cosmopolitain
Excellent location. Spacious, comfortable room.
Very good. Nice breakfast area, friendly staff, excellent location and very comfortable bed.

LIN W.
Taiwan
October 31, 2014
Clean and nice bed
nice bed, clean, free shuttle bus

Kate C.
Australia
October 28, 2014
Brilliant hotel, wonderful vale.
Value, Ambience, Staff support and knowledge
We had a wonderful stay, the staff were exceptionally friendly and knowledgable. The hotel provides a free shuttle service to the HK station which made our adventures for each day so stress free.