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Very good 7.4
Based on 1719 reviews

Recent customer comments

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Very good

based on 1719 reviews
  • Cleanliness 8.0
  • Facilities 7.1
  • Location 7.2
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.4
  • Food/Dining 6.6

Salisa C.
November 18, 2014
Nice hotel, near MTR can walk to shopping area
friendly staff, nice room, good location
the hotel is in good location and MTR is just in front of the hotel. Shutter bus service is good for the way to go from the hotel but no convenient from the pick up point to go back to the hotel. Staffs are friendly and helpful. Room is clean and not too small but there's not much light in the room.

Michael W.
November 17, 2014
A good value stay in HK
Value, beds, service
Given the high prices for hotels in Hong Kong, I was pleasantly surprised that the Cosmopolitan was a good as it was. The location (whilst out of the way) was walking distance to Wan Chai and Causeway Bay shops and attractions and with Taxis being so cheap, it wasn't really an issue.

Robin M.
United Kingdom
November 09, 2014
does the job
location, cleanliness, staff

jean R.
November 08, 2014
One week in Hong Kong
Booked via internet AGODA.COM, great price for location, impressed of level of services for the price paid. Small room but very comfortable,air conditioning in perfect condition, plenty of water bottles soap, shampoo and the likes. Bed very comfy and clean bedding. Smartphone and internet services free and can be carried around for use, GREAT! Located 5 minutes walk from subway and close to stores .....We did not know this hotel before but would definitely stay there anytime and recommend it strongly to anyone.

November 08, 2014
location, price

Mary P.
United Kingdom
November 07, 2014
Wedding week in Hong Kong
Location, courteous service and helpfulness.
Everyone in the hotel was incredibly helpful to us. We had come out from the UK for our son's wedding and we greatly appreciated all the help we were given on arrival and departure. We look forward to staying there again.

Marietjie K.
South Africa
November 06, 2014
Good, the Cosmoploitian was a good choice.
Price, Location, Cleanliness
The stay was good, but we were 3 people sharing a room, and they said they would bring in a extra bed, there was no space for an extra bed at all, me and my husband had to share the one bed and our son had to use the other bed that was in the room. The price for breakfast was high for what you got. Otherwise we were happy with everthing.

Goh D.
November 04, 2014
bad experience
location, only
bad cleaniness, hair ,buds,was found in the room although they clean the room everyday. the day when i check in the room, we found a lot hair... disgusting.. also thats a housekeeper request come in my room repair cabinet after i check in. Why not complete it before i check in.

Carmen O.
November 03, 2014
Not worth the money
The room air conditioning is not working well and the lobby air conditioning seems not being switch on.Always waited for 1 hr for the shuttle bus to nearest mtr although it should be once for every half an hr. The staff always told us to wait at the lobby while there will be nobody notify u that the bus is out there to depart until u ask and ask again. Otherwise, u will have to wait for another bus at half an hr later. The staff are forgetful about guest request such as waited long for room checking when checking out. When we asking on the status of the check out again, only then they complete the check out process and the room checking seems completed quite some times.

Philip F.
November 03, 2014
Nice Location
Cleanliness, staff, location
My stay was short, but the room had eveything I needed. It's the first time I've seen a smart phone in the room that could be taken out for the day.