arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.4
Based on 1699 reviews

Recent customer comments

Filter by traveler type
Very good

based on 1699 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.0
  • Location 7.2
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.4
  • Food/Dining 6.6

7.3 Peter A.
May 06, 2014
Great.. Staff are very accomodating,
Not expensive, accomodating staff, clean room
I feel great, safe, and will return next time again. Staff are accomodating. With free shuttle service.

2.7 stephen M.
May 06, 2014
very poor room very small and noisy.
it may be puuled down soon
not at the right end of the street. Very small noisy dingy room. The map showed incorrect location.

3 Parveen G.
May 02, 2014
transport , nothing else
very poor , very small rooms , washroom very poor like 1 star hotels , no comfort , no food variety

5 Salvatore R.
May 01, 2014
I wasn't there long enough to have three things that I liked about this hotel.
I paid for the updgraded room which wasn't anything special. The breakfast was terrible and I cannot believe that internet is not part of the room package!!

8.7 Sridhar M.
April 27, 2014
It is very pleasant and good
Location, Convenience and Cleanliness
Pretty good

7 Valentina C.
April 27, 2014
Very pleasant!
They got family rooms, near shopping area & restaurants.
Very pleasant! Rooms was well facilitated.

6.3 hywel J.
United Kingdom
April 21, 2014
Horse track next door
Clean room, good quality furnishing and close to horse track
This hotel was very close to the Hong Kong horse races. It is in the middle on Wan Chai but is quite far from the metro. There are a couple of bars and restaurants around but if this is what you are after it is better to stay in Central. The room was pretty small but clean.

7 Lisa R.
United States
April 13, 2014
Okay but no wifi in rooms
Concierge was helpful, centrally located, taxi availability
Overall, it was a good hotel. I did not like having to sit in the lobby to use wifi, nor did I like how inattentive the check-in clerk was when we asked for an extra room key. The concierge was very helpful, and overall it was okay. I knew these things due to a prior stay, but gave it another chance. Buffet runs out of food quickly, and the scrambled eggs were watery. I liked how it was close to shopping malls and public transport.

7 Russell H.
United Kingdom
April 11, 2014
Great location

9 Yun Q.
April 10, 2014
The room is basic but very comfortable.
Wonderful and attentive staff, efficient room service and shuttle bus service.
We stayed in Cosmopolitan for 4 nights in total, and had a very pleasant experience overall. Only one room key was issued to the pair of us, which is usually fine but would have been more convenient if there were two - sometimes we'd venture out individually and return to the room at separate times. I sent a blouse for pressing and received it back promptly, much quicker than estimated timing. Our beds and towels were attended to and changed daily without fail, and the complimentary bottles of water were also replaced consistently. Room could use better ventilation as it was rather dusty when we first arrived. Other than that we have nothing but praises.