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Very good 7.4
Based on 1721 reviews

Recent customer comments

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Very good

based on 1721 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.0
  • Location 7.2
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.4
  • Food/Dining 6.6
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Won C.
South Korea
November 11, 2013
did not fit it to my style. too crowded, too small
not really.. did not like it.
Did not fit in to my style. everything is very small & too crowded.

November 06, 2013
Hotel room size is big, very comfortable !
room size, shuttle bus service & value of money
free shuttle bus service is provided, easy access to few places for foods & shopping surfing.

keen C.
November 05, 2013
enjoyable stay
free shuttle bus to HK station, great location, good restaurant nearby
generally a pleasant stay but I think its stupid to charge 30HKD per luggage when we leave our baggage there and stay overnight in Macau but coming back to stay with them again. I have not seeen any of this charges around most of the countries that I have been even japan

November 02, 2013
Clean room with excellent breakfast
free shuttle to Convention center, contiental breakfast, good service
The bed is too hard and the pillow is not very comfortable. The light in the room is too dim. It will be nice if the room could install more lights. If possible, TV should be larger respectively to the watching length to the room. If above could be imporved, this hotel I would rated 100/100!!

Jeffrey B.
October 27, 2013
Value for money
Access to points in the city by way of hotel shuttle, nice location
Stayed here for quite a number of times. But for some reason our last stay was not as pleasant. First, was given a tiny room. Maybe because we requested one big bed. So had to request 2 beds so that we get a bigger room. In fairness the move to the 2-bed room was done quickly. Then the shuttle schedule seemed not as efficient as usual. Plus the fact that they no longer have a hotel-Times Square shuttle (new drop off-pickup point is elsewhere in Causeway Bay; not as convenient). The lady at the front desk who checked us in hardly smiled.

Radoslav V.
October 25, 2013
Very nice
Friendly staff, GREAT BREAKFAST, beautiful view of the city
very nice. The only disappointment was that the internet in the rooms was EXTRA. And the bathroom was small.

Warwick B.
October 25, 2013
To far from mtr taxi everywhere
The bed
Standard Rooms overlook the grave yard also charge to mind you bags even though you are going back to stay again

Minghui H.
October 25, 2013
Quiet hotel
Friendly staff, Wifi at lobby
Just an so-so room. With an either too cold or too hot air-conditioning. Could never get it right. Beds were ok. Room abit tiny for two standard luggages. Bathroom was a bit small as well and they didn't replenish the amenities until we called down to asked for it on 2nd night. Not the nearest hotel to city, but they made it up with shutter bus servies which ferries you to a couple of places. And oh. no convenience store nearby, so you gotta walk abit if you want some quick bites.

mary R.
October 22, 2013
Very comfortable and very pleasant
nice view, great breakfast, airport and shopping service
Very happy, we were upgraded to a deluxe room with a view because the normal rooms were being renovated. We were allowed to stay later in the day as the airport bus was leaving after check-out time. We recommended 10 friends to stay here after our stay because we so impressed with the room and the service and breakfast. The frequent free bus shuttle service to shopping, harbour and conventions centre was fantastic and I used it many times

Jea J.
South Korea
October 20, 2013
clean and nice staffs
nice location for shipping, food, clean
there are suttle bus to shopping mall centers yet still you can walk from there. Nice food as well.