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Excellent 8.1
Based on 326 reviews

Recent customer comments

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Excellent



based on 326 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.0
  • Location 7.3
  • Room Comfort/Standard 8.6
  • Service 8.4
  • Value for Money 8.1
  • Food/Dining 7.1

Cai M.
China
March 19, 2013
nice, clean, spacious room
clean, spacious, internation chain hotel

Nicholas C.
United Kingdom
March 11, 2013
good hotel good location
good location, comfortable room and affordable price

Nicholas C.
United Kingdom
March 11, 2013
good hotel in good location
good location, comfortable room, afordable price

Glenn S.
Malaysia
February 18, 2013
Better than Courtyards in the US
Value - good price for hong kong
Reasonable price for the product, especially in a seller's market like HK. Far from the hotspots but easily reached by tram with transfer to subway. A free shuttle is also provided to & from major destinations & the airport express station. Small inconvenience having to wait for a room after a 16-hour flight, but it was a sold out period. Nonsmoking room was actually nonsmoking - no easy feat in the PRC...

LIN L.
China
February 16, 2013
better choice
convenient
we just lived for three days, and room service is good when we tried to require plug translator, there are some mistakes when we called room service about check out delay by phone, they told us it is fine,but we still received request from desktop about check out at 12:00, and they told us they didn't receive any info about delay. any other service is good for us! breakfast in administrator lounge isn't good.

Ying L.
China
February 14, 2013
good view and breakfast
reasonable price
located near HKU, 10 minutes to central. Very good harbor view. Room is clean and facilities are new. The bed is very comfortable. Breakfast is delicious and have two different choices.

CHAN L.
Malaysia
February 06, 2013
Great hotel for leisure and business
Friendly and helpful staff and comfortable room at an affordable price
The check-in was a breeze with the assistance of the helpful staff there. Once settle-in, amenities and ample nice restaurants are just round the corner making the stay at the hotel pretty convenient. Overall, it is a nice boutique hotel located at a strategic location and at the right price point for leisure and business travellers.

James M.
United States
February 04, 2013
Nice Hotel
Clean and a Decent Breakfast Buffet
Not to bad of a location - gets you nearly anywhere in a taxi. Hotel was very clean and provided a good buffet. Would stay again, if I got a decent rate.

Anshul A.
India
February 01, 2013
Yummy food, great service but not great location
service, breakfast buffet, executive harbour view room
We stayed here for 2 nights and enjoyed it. Our room was an Executive Harbour View room on 28th floor with good view and amenities. Breakfast buffet had a wide range of Continental dishes. Although there was only a single Indian Vegetarian dish in ala carte menu but it was tastier than normal Indian restaurant food. The front desk was very helpful in providing all necessary information which a tourist would need. Only drawback of staying there was its location, which is off the way from all the sight seeing or shopping destinations. Free shuttle service is available but frequency is very less. I would suggest to stay and relax at the hotel and enjoy its lounge.

John S.
United Kingdom
January 13, 2013
Good clean rooms excellent service
Executive lounge, quiet, clean, comfortable, easy access from airport
The room was nice corner room on the thirtieth floor. Bed was supremely comfortable and spotless white bedding with plenty of pillows. Electric blinds have two blinds one you can se through and the other completely opaque. Shower was good, easily controlled. Buffet breakfast was good with plenty of choice and not too busy. Dinner service was good, I used the buffet which was serving Korean specialties together with other international food. Easy access ride from the airport on a number 10 or number 12 bus. Fare was at night and return trip from the same stop right in front of the hotel just HK. Takes about 40 minutes. Bus station at the airport is well signed and easy to find the right bus. Unless you have luggage and companions the bus wins hands down over a taxi ride (about 300HK$+) Moving signage inside the bus shows what the next stop will be, stop number 5 seems to be the Hotel stop. Bus has space for luggage. Sit where you can see the sign. Hotel location is not Central but has easy access to most areas, taxi to Star Ferry Central and then Ferry to Wanchai or Tsim Sha Sui. Overall a good experience. My business was in Central so fairly easy access by short taxi ride.