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Excellent 8.2
Based on 719 reviews

Agoda Verified Reviews

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Excellent



based on 719 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 7.7
  • Location 7.6
  • Room Comfort/Standard 8.9
  • Service 8.5
  • Value for Money 8.2
  • Food/Dining 7.5

10 Waleed S.
Egypt
February 20, 2016
Excellent location and great staff
The trip was unusual for us as my little boy got very sick since the arrival and we had to rush him to the emergency unit by the next night. The staff were very helpful and when asked to provide us with air purifier they did leave it in the room for the length of our stay. It did help with the little one hard breathing. The place is on top of a shopping mall (popcorn mall) and subway station. It might be a bit far from the airport but everywhere is accessible by train. I would for sure stay there again on my next trip to hong kong

7 CHENG M.
China
February 19, 2016
Near MTR station
Near MTR station and big shopping mall. Aeon supermarket was nearby.

8 SHEUNG S.
Hong Kong
February 16, 2016
The environment of the hotel is very good
Clean room, Nice Staff, Nice View

8.4 Adam B.
United Kingdom
February 12, 2016
Lovely Hotel
I liked the room, quite spacious for HK. Easy access to a Mall and Transport to the city.

8.4 Adam B.
United Kingdom
February 12, 2016
Great Hotel
Easy access to the MTR, next to the Popcorn shopping mall but also close enough to walk to the park. Great staff who understand customer service.

10 Yuk Y.
Singapore
February 11, 2016
Good for family
Very good hotel

9 Kim K.
China
February 02, 2016
Everything was prefect to us
Good performance for staff.

9.7 LEE T.
Malaysia
February 01, 2016
comfort, luxury and space
we love the space of the room
excellent and perfect

4.8 Tham O.
Malaysia
January 27, 2016
Room for improvements
The hotel is fairly new and located next to the MRT and Malls. So that's a plus but the front desk is very under staffed. I waited for a long while to get service. The food sold in the hotel is also very expensive.

6 Paul C.
Singapore
January 18, 2016
Underperform for Club guests
staff are polite
- Hotel is a little far away. Maybe thats the reason why for the same price, you get a bigger room that hotels in Wanchai, Mongkok area - Club amenities not exclusive enough as its shared with a restaurant. all the perks are regulated by timing. tea-time is between 3pm-5pm only etc. after 7.30pm, only 1 bowl of nuts and a free drink will be dished out. Maybe I've experienced other 4-star hotels Club benefits. its usually a full day dedicated pantry with biscuits and cheese and unlimited drinks should you feel hungry and wana chill. - check-out time is only at 1pm. all other Club checks out at 2pm without having to request. - would I go back to Crown Plaza? not likely. even if i do, I will not pay the extras for Club.