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Recent customer comments

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based on 709 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 7.7
  • Location 7.6
  • Room Comfort/Standard 8.9
  • Staff Performance 8.5
  • Value for Money 8.2
  • Food/Dining 7.5

9 Kim K.
February 02, 2016
Everything was prefect to us
Good performance for staff.

4.8 Tham O.
January 27, 2016
Room for improvements
The hotel is fairly new and located next to the MRT and Malls. So that's a plus but the front desk is very under staffed. I waited for a long while to get service. The food sold in the hotel is also very expensive.

8 Alan H.
January 17, 2016
Good hotel at convenient location
The Room is clean and nice. Shopping area with many brands and dining choices. Convenient to move around with MTR besides.
Enjoyable. Suitable for business trip or family holiday.

6 Paul C.
January 18, 2016
Underperform for Club guests
staff are polite
- Hotel is a little far away. Maybe thats the reason why for the same price, you get a bigger room that hotels in Wanchai, Mongkok area - Club amenities not exclusive enough as its shared with a restaurant. all the perks are regulated by timing. tea-time is between 3pm-5pm only etc. after 7.30pm, only 1 bowl of nuts and a free drink will be dished out. Maybe I've experienced other 4-star hotels Club benefits. its usually a full day dedicated pantry with biscuits and cheese and unlimited drinks should you feel hungry and wana chill. - check-out time is only at 1pm. all other Club checks out at 2pm without having to request. - would I go back to Crown Plaza? not likely. even if i do, I will not pay the extras for Club.

7.3 Chin S.
Hong Kong
January 10, 2016
comfortable room
nice location, comfortable and clean
as abovementioned

9 Philip W.
January 08, 2016
Thoroughly Enjoyable Stay
Convenient location next to shops and station and less crowded area

8.3 Hadi W.
January 09, 2016
Nice hotel
Location, cleanliness, comfort

8.3 Ajay C.
United Arab Emirates
December 27, 2015
My Stay At Crowne Plaza Kowloon East
Location to the MTR - Away from the crowded area - Close to Shopping Mall
I was staying with my family and had booked 2 adjoining rooms - the stay was comfortable, even though the hotel is at a distance from the tourist locations it is very well connected with the MTR and Bus. They have a full fledged mall below with Movie theaters. Ideal place if you want to stay away from the hustle bustle of the city.

8.3 khor K.
December 25, 2015
Good location
near mtr, shopping mall, bus station

7.7 Ka T.
December 24, 2015
Pleasant stay
Location is abit remote from central but you get a bigger room which to me is important
Clean, pleasent staff /and service