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Recent customer comments

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based on 910 reviews
  • Hotel Condition/Cleanliness 6.4
  • Facilities 4.0
  • Location 8.2
  • Room Comfort/Standard 6.5
  • Staff Performance 6.3
  • Value for Money 7.0
  • Food/Dining 5.3

2 Andrew P.
Hong Kong
May 04, 2016
Roach infested hellhole! Do not stay here
I stayed here and within 60 minutes I had killed over four roaches. I refused to stay the night and the owner not only wouldn't refund my money but also informed the booking company that I had never showed up -- an act I think to avoid a bad review. Luckily, I had stayed there before and was able to put up this review. There were four roaches crawling around the room and mites busy in the bathroom. Nasty place. Nastier owner.

7.7 Marc K.
United Kingdom
January 29, 2016
Perfect for the price.
Location, cost, access to MTR
Had a good stay here. Rooms are tiny but at this price it's what I expected. Would definitely recommend to the budget traveller.

5.2 Joshua K.
April 11, 2016
Terrible Room in a bad area.
Although you are located in the heart of the shopping district there is a lot left to be desired. The rooms are so small that there is no where to put luggage or even fully open the entry door or toilet door. Our bathroom toilet cistern did not function correctly whilst we were there and had to be manually filled every time. No towels or even basic sanitary items like tissue paper were provided. Most days the lift would take around 15min due to the large lines downstairs and lack of service elevator for the businesses to use in the block. At one stage the lift broke down and the fire exits were not to a western standard. The ground floor was filled with hawkers and salesman that would follow you and try strike up conversation. Many of them being indian/Pakistan/Arab. I would not recommend women stay in this area alone. My girlfriend felt extremely uncomfortable during our stay.

6.7 Lucious T.
December 10, 2015
Very nice service
reception, clean, neat
good place for the price

6.3 Hendri T.
December 12, 2015
crew was helpfull
small, clean, good location
this hotel was a lil bit small for 3 person. there is only 1 lift for a very crowded place like this, that's why we need around 10minutes to enter the lift. But it's okay for us, because the room was clean, the crew especially josie was very helpfull and friendly person. The location was so close with the MTR station, so close to many beautiful place in HKG.

8.7 Lucious T.
December 06, 2015
Love and Josie is doing a great job !
clean, friendness, kind

4.7 Reynaldo P.
November 21, 2015
Not too bad
Nice and clean room
It was not too good nor too bad.

5 Donny W.
November 30, 2015
Environment need to care more

7.3 Deborah E.
November 16, 2015
How Kool (HK)
friendly Filipino staffs (ate love and ate josie),location,clean room
It was easy to find although long waiting time for the lift.good location(near mtr station,ferry, and tourist spots).clean rooms and unlimited coffee and tea. the Filipino staffs (ate josie and ate love)are friendly,helpful and nice. Good value for money.

3 James G.
United States of America
November 30, 2015
My 1st Class seat was larger
Do yourself a favor and stay in another building... This one is horrible.