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2015
Excellent 8.4
Based on 1158 reviews

Recent customer comments

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Excellent



based on 1158 reviews
  • Cleanliness 9.0
  • Facilities 8.2
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for money 8.0
  • Food/Dining 7.7
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Paige F.
Malaysia
June 26, 2016
no comment
no comment

Su S.
Malaysia
June 15, 2016
Nice hotel in a convenient location
This modern hotel is located next to Taikoo underground station. The hotel is connected to a large shopping mall with many restaurants, well known high street stores, supermarkets and an ice skating ring. Higher floor offers a good view of the city but the lower floors look directly into residential building across the road.

Diana T.
Philippines
June 15, 2016
Ok
Receptionist or front desk when checking in doesn't have much customer service oriented I showed to her my reservation but was a little bit persistent in asking first my passport. I told her yes I know I just wanted to show her you my reservation She could have nicely told me Thank you and can I gave your passport rather than saying I need your passport first.

Hoi C.
Hong Kong
June 12, 2016
Overall very nice experience
Overall very nice experience. Excellent Staff service. However, room design is not perfect, when u turn on the lights of the bathroom in the middle of the night, u have to turn on the lights of the main room as well. Not so good if your other half is sleeping.

Hendro X.
Singapore
June 08, 2016
All is good
Great

Clarisse C.
United Kingdom
June 04, 2016
Superb stylish hotel
Convenient location above a tube station. Beautifully designed rooms. Superb views from the roof top bar. Great service.

Stephen L.
Australia
May 28, 2016
Excellent location with great view
It is located within one of the largest residential complexes in Hong Kong, next door to one of the largest shopping centre, and on top of a MTR station.The hotel is clean and tidy. I got upgrade to a room with stunning 160 degrees view of the Victoria Harbour. Staff are friendly and efficient.

Lawrence L.
Malaysia
May 27, 2016
Clean and modern hotel
This hotel is connected to a large shopping mall and MTR station. Staff were friendly and polite. I will come back again.

SENG L.
Malaysia
May 23, 2016
Pleasant stay
The room is spacious with modern design. Everything is great. I have a pleasant staying. There is a subway (Taikoo) just beside the hotel and there are two shopping malls beside. It is close to the location which I was going. However, you need to travel a bit (30mins?) if you want to go to Kowloon area.

Dickon G.
United Kingdom
May 20, 2016
clean, pleasant, prime location for business
very efficient check in. very helpful staff - they helped to pay my taxi fare and put it on the room bill which was extremely useful.