arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.9
Based on 4498 reviews

Recent customer comments

Filter by traveler type
Very good

based on 4498 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Staff Performance 8.0
  • Value for Money 7.7
  • Food/Dining 7.2

John L.
May 21, 2014
The location is good but the room is very small
The location of the hotel is convenient but the room is very small and the staff is helpful.

Ben N.
May 20, 2014
Superb, wonderful and everything wonderful
Great customer service, prompt room service and great food from the bar
I was greeted with a warm welcome from this lady from the front desk, she had then presented us with a complimentary drink for my partner and myself. All the while, she look on attentively while we were queuing up to get checked into the room. She was full of vibrancy and spoke very fluent English. Throughout my stay, whenever we happen to walk past the lobby, she never fails to greet us with a smile to which certainly made my day. Definitely a place i would look forward to return for future stay with this level of Customer Service. Unfortunately, i am not able to name the person.

May 20, 2014
Good but the receptions n bar staffs spoilt it
Centrally located, near shopping and restaurants
The receptionist and bar staff service was very bad this time !! Giving a very bad impression as I always respect their best service!!

May 18, 2014
A comfortable stay
convenient, friendly, comfortable

Edilberto B.
May 18, 2014
We had a pleasant stay at Eaton hotel.
, near MTR , Near temple market , the family room is spacious and nice
We had a pleasant stay at the hotel and my kids love the family room. The place is really clean and it is near shopping destinations and MTR is just a few walks away. I suggest that they put a partition or something to the parent's room so the couple will have privacy. We will definitely come back at Eaton.

Joemin C.
May 18, 2014
Nice and friendly staff
Hotel gave a complimentry cake for birthday girl without our request. Location convenience to shopping and food.
Hotel given birthday cake as a surprise. Nice and cosy hotel but area too small.

Giam X.
May 17, 2014
Location is good with excellent service
Friendly staffs, location is good and good hotel service
Pleasant stay as the location is near to mtr and there is shuttle bus to airport express

Ping L.
May 16, 2014
Great Pace To Stay Very Convenient
Shopping food Location
Very pleasant with great food and shopping just ourside the hotel.

phaylin S.
May 15, 2014
Convenience, value for money, Safty
Safe, convenience, easy access, value for money.
Modern, convenience, business opportunity.

phaylin S.
May 15, 2014
Clean, safe, convenience, value for money
Easy Access public transport, Lot's of foods area, clean, and good service.
Enjoy, and comfortable.