arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.9
Based on 4493 reviews

Recent customer comments

Filter by traveler type
Very good

based on 4493 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 7.7
  • Food/Dining 7.2

May 05, 2014
Location is good
Close to eatery, quiet corner of the street, relatively clean room

8 Chuan L.
May 05, 2014
Enjoyable, no major hiccups and very convenient.
location, staffs attitude, cleanliness
A very pleasant stay with helpful hotel staffs. Cleaning lady is efficient. Very convenient to and fro airport with airport shuttle at lobby. Even gave us surprise free room service with complimentary wine and chocolate. Will stay again when I revisit.

8 Kevin C.
May 03, 2014
Great room with free wifi
Free Wifi, bigger room and variety of restaurant
Very pleasant hotel with bigger room space than the hotels that I had stayed previously. There is free wifi and there is a variety of restaurant within the hotel if you do not wish to eat outside. The hotel is also one of the stop for the free airport express bus service from Kowloon Station if you are taking the airport express train. Famous Tsui Hwa restaurant also just across the hotel

8 Donald S.
May 02, 2014
Good Clean Rooms
Clean Rooms, Centrally Located, Comfortable bed
The stay was decent and customer service was good. However do remember to put the "Do not disturb" sign if you are not an early riser as housekeeping tends to start early in this hotel.

8 francis B.
May 01, 2014
Very Compact, easy to get to
Very friendly and Helpful Staff
The rooms are inny tiny and although I had a NON-Smocking room, someone had clearly been smocking in there. That was the only negative element of this place. Even if you don't speak Chinese the taxi driver will know where (Eaton Hotel) is which is reassuring. Walked around at night and there are ton of eating and shopping at walking distance.

9 Andrea C.
May 01, 2014
Pleasant and comfortable stay.
Accessibility, helpful staff, good cleanliness
Very pleasant due to helpful staff, high cleanliness and location

8.3 Leslie K.
May 01, 2014
Perfect as always
Beautiful, clean at a great location
This is our choice of hotel if staying in HKG. We always come here and the standard is improving. It is a super hotel with everything you want. Restaurants, great location, nice rooms, friendly staff and getting better. See you next time Eaton Hotel :-)

7.7 James S.
May 01, 2014
location to transport and restaurants
Room located in lower floor too close to nearby buildings no privacy. Window shuttle closed all the time.

4.3 Benjamin M.
April 29, 2014
Staff did not know how to even smile
Never again. Staff were terrible. Not friendly nor helpful.

7.3 Jerry W.
April 29, 2014
Small room but nice service
Good service