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Recent customer comments

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Very good



based on 4467 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Staff Performance 7.9
  • Value for Money 7.7
  • Food/Dining 7.2

7 NURSAFIDZAH S.
Singapore
March 02, 2014
Pleasant experience
Very good location, free high speed wi fi provided, very clean rooms
It was a pleasant experience. Our hotel is centrally located, about 10 mins walk to Temple Street and about 20 mins walk to Tsim Sha Shui area. Nearest mtr is Jordan. About 5 to 10 mins walk to the mtr station. The room is very clean and we had free wi fi. The streets are very lively at night, you can find food all around.

8 Ji C.
Malaysia
March 10, 2014
Room very small but nice & clean
Location,public transport & near to night market
Nice hotel in Hong Kong city,location is good also for dining shopping & transport.

9.3 Rizza P.
Philippines
July 28, 2014
Great, value for money
Location, Comfort and Buzz
Great overall. Location is strategic for business, shopping and others. Has gym, small pool, massage chairs, etc.

10 Mary L.
Canada
March 05, 2014
We had an amazing trip
Staff, location, and the e-Club!
Our stay was great. We enjoyed every minute. Our room was large by Hong Kong standards. Very clean hotel. The e-Club was wonderful. The staff there were really informative and helpful. It was some place to go, in the hotel, to catch up on news, have a snack, meet up with others.

8.3 Aba P.
Indonesia
February 25, 2014
Nice clean hotel & centrally located
Location, good staff performance

8.3 Terence S.
Singapore
October 13, 2014
room size
staff v friendly, nice chill out bar accesible easily

10 gi K.
South Korea
May 21, 2015
Cosy room, good view
good location, cosy tidy room, good view
little bit small room like other hotel. But tidy and clean. Mall the staff was really friendly

8 Aba P.
Indonesia
February 23, 2014
Centrally located hotel with attentive staffs
Location, staff attitude, clean room

8 Jeremy F.
Singapore
February 23, 2014
good and pleasant
comfortable rooms, accessible, convenient

6.3 Ronald H.
Australia
February 23, 2014
Not as plesant as past stays
Cleanliness. Close to shops. Location
The first room they put us in was small with the bathroom in with the bedroom. I have never seen such a design in a hotel before. We asked to change rooms with a queen sized bed as requested and were given a room with two single beds instead. After complaining we were told that this was the standard room for the amount we paid. After some discussion we were out into a room of the same quality as past years, and so I feel that the quality of the hotel has fallen.