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Verified traveler reviews

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Very good

based on 4581 reviews
  • Cleanliness 8.2
  • Facilities 7.7
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for money 7.7
  • Food/Dining 7.2
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Jill H. from Australia
Stayed 2 nights in March 2016
WE ENJOYED EVERY MINUTE OF OUR STAY AT THE EATON. THE STAFF WERE EXEMPLARY - FROM THE CONCIERGE WHO TOOK CARE OF OUR LUGGAGE ON ARRIVAL - THE CHECK IN PROCESS - THE ROOM ITSELF (DELIGHTFUL. HUGE, BEAUTIFULLY FURNISHED, SERENE, AND EVERY DETAIL FOR GUEST COMFORT HAD BEEN ANTICIPATED AND PROVIDED. THE E-CLUB MADE OUR STAY PERfECT. The artwork throughout the building was interesting ass well as beautiful, as was the huge living botanical wall, which showed the hotel's sensitivity to environmental issues. Hong Kong's weather was terrible, so that we were very disappointed in the attractions, but being able to return to the Eaton Hotel consoled us considerably.
Reviewed March 13, 2016

Isaac R. from Singapore
Business travelers
Stayed 4 nights in March 2016
Nice Hotel
Staff, service and communication
No problems
Reviewed March 13, 2016

Mary T. from Philippines
Solo travelers
Stayed 2 nights in March 2016
Over all
The concierge staff and the check in staff are very friendly and pleasant.
Reviewed March 12, 2016

Shirley E. from Singapore
Families with young children
Stayed 4 nights in March 2016
Nice and cozy Hotel
Staffs helpful and polite especially their house keeping staffs. Always have their best smile and their great greeting. Their receptionist do have patient. Only thing was the dustbin which have cigarette smell. The Staff did change it or even spray the refresher but still it did not help much. But we appreciate the staffs. Overalls , It nice Hotel. Thanks
Reviewed March 08, 2016

suyati Y. from Indonesia
Families with older children
Stayed one night in March 2016
good location
Located very near to temple street, MTR.. convenient for food and shopping...
Reviewed March 07, 2016

Frederick R. from United Kingdom
Stayed 4 nights in March 2016
Fred & Patricia
Excellent room in superb location, and the E-Club was brilliant with excellent staff, particularly Marilyn who was wonderful
Fantastic - will definitely return
Reviewed March 07, 2016

Wai Y. from Singapore
Stayed 2 nights in March 2016
Reviewed March 07, 2016

mee W. from Malaysia
Stayed one night in March 2016
good hotel value for money.
location, friendly & efficient staffs.
Very conveniently located. Very friendly & efficient staffs. Reasonably clean rooms. Value for money.
Reviewed March 07, 2016

Jhonny J. from Indonesia
Families with young children
Stayed 2 nights in June 2015
Good stay
Clean, good service, convenient
Reviewed March 04, 2016

AMORNRAT I. from Thailand
Stayed 3 nights in February 2016
Good location
Good view
Very happy
Reviewed March 02, 2016