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Very good 7.9
Based on 4534 reviews

Recent customer comments

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Very good



based on 4534 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.6
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 7.7
  • Food/Dining 7.2

Tom P.
Belgium
July 22, 2015
Booked extra night
location, staff and bed
I booked an extra night here and had a smaller cheaper room but this room was very nice. I was surprised actually because it looked fairly new. Not sure if they renovated some parts of the hotel but if i knew about this room before i would have taken this one as my main room for the holiday.

Su L.
Singapore
July 22, 2015
Great Location at Kowloon Area
Near to Subway, Clean, Safe
Was under renovation but very near to the subway, convenient

Tom P.
Belgium
July 22, 2015
Central located Hotel
Location, Bed and staff
First time visitor in HK and it seems i picked the right hotel for it. :) Perfect location, Jordan MRT was justup the street but other places were also in walking distance. Would stay here again next time.

eric S.
Malaysia
July 21, 2015
Nice hotel to stay
great location with food around, good customer service and comfortable room
having the nice room but the I think it is the time to do some upgrading on some of their room condition

Gary S.
Australia
July 21, 2015
Smack bang in the middle
Location, staff and the bed
Although I thought a week in HK was just a bit much the hotels location made it easy to access all areas. We chose to eat breakfast on the street as there are so many choices. The room was a little on the small side, but I understand this is the norm for HK hotels. The housekeeping staff were excellent and always managed to clean our room when we went out for breakfast. A bonus was the ice machine 2 rooms down from us...every hotel should have one. Speedy check in, friendly staff, clean comfortable room and handy location right in the middle of the shopping district, another bonus for the better half.

Melissa T.
Malaysia
July 21, 2015
great location. friendly n accommodating staff
location location location

Seward Y.
United States
July 21, 2015
Great!
Free phone. Location. Helpful staff

Ralph M.
Australia
July 20, 2015
Average
location, swimming pool
ok but our room classed as deluxe was below the standard of a deluxe room.

Ki P.
South Korea
July 20, 2015
good except smell
clean, modern, system
Please remove smell. Disgusted.. can't sleep.

Marcel N.
Australia
July 20, 2015
Still waiting for a refund of my security deposit.
Early check-in. Quietness of room. Pool although small for such a big hotel.
Ok stay regarding room but that's it. Staff rude when calling from Australia to enquire about refund of security deposit. Staff disconnected phone when could not come to an agreement. Poor service. Amount was still sitting as a debit on my credit card when returning home to Australia. Have contacted master card and bank. Extended checkout was not possible, even though room was available, and hotel wanted full rate of nearly $300 to facilitate later checkout. I offered half the amount for half the time and that was rejected. Suitcases were not locked in cloak room but sitting near car entry with wire through handles. Drinks much too expensive. HK$240 for 4 soft drinks.