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Very good 7.9
Based on 4527 reviews

Recent customer comments

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Very good

based on 4527 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.6
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 7.7
  • Food/Dining 7.2

Imroz S.
March 23, 2015
Feel good stay
Modern clean rooms, good buffet, great location

Peiling C.
March 23, 2015
Wonderful Hotel with wonderful staffs
Location, Staffs and Room
Our stay at the hotel was more than pleasant. Summary: At very good location. 5 minutes from Jordan MTR station. 5 minutes from Temple Street. Many food stalls and restaurants nearby. 7-eleven right opposite of the hotel. Wonderful staffs. Comfortable bed. Clean room and toilet. Extensive TV channels for your viewing. Free WIFI. Spacious room. Extremely value for money. We landed in Hong Kong at an early hour, and got to Eaton at around 7+ AM. We were feeling extremely feeling extremely tired and moody. The staffs over the counter of the hotel, were very nice and entertaining. Knowing we took an early flight to Hong Kong, they offered to bring us up to the gym area(card required for lift access to the gym and room levels) to allow us to freshen up. Asked for some recommendations for good Dim Sum, Boris walked us all the way out and pointed out a few good restaurants. When we first checked into our room, we were so impressed with the layout and beds. bed is very important during travel, as a good sleep is very important. The equipment at the gym, is enough for basic gyming, and there's are also massaging chair at the gym, my mum went up almost every night for massage. Housekeeping ladies are very nice and friendly too! Will definitely go back to Eaton on my next visit to Hong Kong.

March 22, 2015
good location. 5 min walk to Jordan station. Many
good location. Friendly staff. Convenient
Pleasant stay.

Kar U.
March 22, 2015
Good location and value for money
Good location near MTR, famous shopping and eatery streets and decent room size
Great stay with a young child, plenty of local restaurants nearby or just outside the hotel offering great local F&B, local dim sum restaurant is just across the street too. 5 min walk to the nearest MTR.

Chee O.
March 22, 2015
Good value
Good rate, within good area for food & within walking distance to MTR

Gerald H.
United States
March 20, 2015
Grat stay
Location, Fast service and great excercise room
Wonderful 4 day stay. best central location for sight seeing and interesting places to visit. The hotel is very modern in design and appointments, The staff was very attentive no problem in communication and the full breakfast buffet was loaded with great good selections for only $4.00 US. The only and I repeat Only fault is that the rooms are a little lacking in layout and very small. Had a wonderful stay

Roslyn R.
March 19, 2015
Good location, but a bit tired.
Location, family rooms, location
I guess it is Hong Kong, but really? I have to request a non-smoking FAMILY room? We arrived late in the day, and there was some confusion at check in. Did they think we were no-shows? I'm not sure, but then they used the fact that I had booked through a third party and not requested a non-smoking room as an excuse to put us in a different room category. Granted, the room was actually bigger, but the kids were sooooo looking forward to those fold away bunk beds. When we asked to see the family room regardless (maybe it didn't smell of smoke?) we were told it wasn't available. Huh? So they never had a family room available in the first place! The hotel is looking pretty tired, things broken in the room, scuff marks etc, but overall, we found it fairly clean, which to me is more important. Staff didn't go out of their way to be helpful, lucky we have been to HK before and knew our way around, because we were given some bad advice by the front desk at times. Overall, an ok stay, but I woukdnt go back.

Alina T.
March 19, 2015
Comfortable stay
Well designed rooms (I love the family room), Clean and comfortable, Good location
Good. Only downside was the aircon/heater was not working and the room was always freezing cold. The temperature was even colder than outside. Not a good thing in the cold weather.

Alina T.
March 19, 2015
Comfortable stay
Room was cosy and well designed, Good location, Many food places within the area
Very good!

March 17, 2015
Great location and easy access to the subway
Great lounge, nice wine and food