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Very good 7.9
Based on 4498 reviews

Agoda Verified Reviews

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Very good



based on 4498 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.7
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 7.7
  • Food/Dining 7.2

9.3 Rizza P.
Philippines
July 28, 2014
Great, value for money
Location, Comfort and Buzz
Great overall. Location is strategic for business, shopping and others. Has gym, small pool, massage chairs, etc.

5.3 Sharren P.
Canada
July 28, 2014
Big Disappointment
The best two things about the hotel are the location and the food in the Chinese restaurant downstairs.
We stayed for three nights after a trip to Thailand, Vietnam, and Cambodia. This hotel was by far the worst hotel. It is oddly set up in terms of a street-level concierge desk (and an unhelpful one) but an upper floor reception (also with unhelpful staff). We expected the room to be small, but we certainly didn't expect disrepair, a very uncomfortable bed, a shower with a hand-held nozzle that literally had to be held to work. I had to rest it on my shoulder in order to wash! There were chips in the tub, a significant amount of rust, a counter that looked permanently dirty, and a carpet that felt filthy. The other couple we were with had the room beside us and had an equally disgusting room. Truly. We complained and were given a free van ride to the airport when we left. This was certainly kind, but it didn't change the fact that the lousy rooms and difficult to get around in hotel made the last few days of our vacation less than satisfactory. The pool area is also in a state of disrepair with chairs that need serious refurnishing, cushions that were filthy. Outside the work-out area were two massage chairs that were both unclean and in disrepair in terms of the leather being worn down - seriously worn down - and so on. I would not, under any circumstances, stay at this hotel again. The area is fabulous, but the Eaton should be a miss, period.

8 SIAW P.
Singapore
July 27, 2014
great location
great location , nice and clean with very good services
I was very happy with my stay in Eaton, great location, hotel so beautiful, clean and comfy. Staff very helpful. Lobby provided iMac and printer service for free. This is the best hotel I ever stay in Hong Kong with this reasonable price.

8.3 Carmel O.
Australia
July 26, 2014
Exciting get away in Hong Kong
Friendly, helpful staff, relaxing E-Club facilities, excellent buffet breakfast
My stay had all the makings of a relaxing time, however, my brother became ill while we were there and so we had to leave much earlier than planned. However, the staff was brilliant and very helpful. They were very attentive and helped to contact a doctor and went out of their way to make him more comfortable. I was very dependent on their help and very grateful they were there to lean on.

9.3 Chew C.
Singapore
July 24, 2014
Good Choice
good loation, peacful & clean
good

8.3 JANE C.
United Kingdom
July 24, 2014
Nice hotel in a good location. Close to transport.
Location pool garden
I stayed for 5 nights. Hong Kong is always good for the shopping the hotel was handy for transport linksaking business meetings easy to get to.

9 SYDNEY C.
Australia
July 22, 2014
Enjoed my stay at the Eaton Hong Kong.
Centrally located. Excellent staff. Nice amenities.

8 Yuen L.
Germany
July 21, 2014
Perfectly located for a shopping trip
Location, close to main shopping areas
Pleasant

8 roongtiwa W.
Thailand
July 18, 2014
Great hotel and good value for the club package.
Location Great value Nice sized room
Enjoyed the stay at this hotel with my family. Stay in a club room to get the benefits of breakfast and happy hour. Good staff service

8.7 William P.
Singapore
July 18, 2014
Very welcoming and comfortable stay
Great location, warm & friendly staff & great staff efficiency
Very relaxing , room is clean and warm with all amenities available . Hotel staff services provided were great and we enjoyed our stay in Eaton greatly. Keep up the great job ! Fighting !!!