arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.9
Based on 4535 reviews

Recent customer comments

Filter by traveler type
Very good



based on 4535 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.6
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 7.7
  • Food/Dining 7.2

Yee T.
Singapore
July 14, 2016
Dirty toilet
We were initially checked into 12th floor with city view. However, upon entering, there was a very strong chemical glue/new renovation smell. We immediately requested for a room change by calling the Reception from our room. We were requested to proceed down to lobby to collect keys for another room. To our dismay, we were given a replacement room on lower floor despite our request for a high floor room. The replacement room is located on Level 8. The next horror, there was no city view but rather a run down building view right opposite of our room as we open the window. Toilet bowl was also not properly clean as there were stain marks.

Victor L.
Malaysia
July 13, 2016
Vacations
Overall is good.

Vinh T.
Vietnam
July 09, 2016
Good
Good

Elliot L.
Singapore
July 09, 2016
5-night stay in Eaton Hong Kong
Great location in Kowloon. Easy access from the airport using the Airport Express and shuttle bus; 5 to 10 min walk from the MTR; just a few MTR stops from key areas such as Mongkok, Tsim Sha Tsui and Central; and good eating places such as Tsui Wah and Mak Man Kee Noodle Shop within walking distance.

Tang L.
Malaysia
July 08, 2016
clean room
Im quit impress room is small but clean, staff friendly. overall i'm very satisfy with this hotel.

danny C.
Hong Kong
July 08, 2016
excellent clean hotel good space and furnishing , hassle free fast wi fi
slippers and bathroom mattress to dry feet

Marianto M.
Indonesia
July 07, 2016
Pleasant stay
Acceptable

YU M.
Hong Kong
July 06, 2016
Good location, but small room and noisy
I have stayed there for two nights because of an event. The location is good, it's easy to assess to different places by bus and MTR. Restaurants are nearby. However, the room is relatively small. Every time when someone talk in the corridor, you can hear very clearly. Also, water dropped from the air con in the room. Luckily the staff fixed it efficiently. My room was smelly because of the smoking smell. I understand that it's difficult to control people not to smoke in room. Overall, short stay is recommended!

Hiu F.
Hong Kong
July 02, 2016
Really nice
Convenient location, polite and helpful staff

Darren S.
Australia
July 01, 2016
Comfortable
I had a comfortable and relaxing stay