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Recent customer comments

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All reviews (1960)

Business travelers (383)

Couples (717)

Solo travelers (507)

Families with young children (138)

Families with older children (88)

Groups (127)

Very good
7.3
based on 1960 reviews
Hotel Condition/Cleanliness
7.4
Facilities
6.3
Location
7.2
Room Comfort/Standard
7.3
Staff Performance
7.4
Value for Money
7.6
Food/Dining
6.9

7.6 Ho W.
Macau
April 01, 2016
good service, lots of restaurants
The hotel staff provides good service. The surrounding area has lots of restaurants and the hotel provides shuttle bus service to city centre

8.8 Carly W.
United Kingdom
April 03, 2016
Overall good hotel
Overall very good hotel for the price - location is great. My only negatives were that the mattresses were too firm and the thermostat in our room didn't seem to work.

8 Evangelina M.
Canada
April 07, 2016
Decent hotel for a decent price
The hotel is fine, nothing fancy; the complimentary shuttle bus takes you to Times Square; the free breakfast has limited selection, nothing exciting, but good enough to keep you going in the morning. The location is okay - walking distance to the tram, if you want to try it. There is a supermarket up the hill just about a block away. There is a Watson store and various small stores down the hill. The hotel has one computer in the lobby that you can you use, but needed the assistance of the bellboy because the setting is in Chinese characters. If you need money exchange, the front desk can change any currencies that you have to Hong Kong dollars.

8 Stephen S.
Australia
March 28, 2016
A little gem
Quiet location but close to Causeway Bay

2.4 susana S.
Indonesia
March 27, 2016
Shuttle bus need more
Schedule to take and pickup

6.3 CHAN A.
Macau
March 28, 2016
Good location as visiting to hopital
Service is good, breakfast is acceptable. The room is as old as it said, somehow it gives a feeling of uncleanness, small as the reviews said, but luckily there is a quick big window sill.
So so.

8.4 Allan W.
Australia
March 28, 2016
Great value
Excellent value in an overpriced market

8.7 Bonifacio C.
Philippines
March 15, 2016
Good Hotel, good rooms, but lousy pillows
Rates, breakfast and location
Just alright

7.3 cheng E.
Singapore
March 18, 2016
good
near my relative

8.4 Eve T.
Hong Kong
May 03, 2016
Great neighbourhood, nice room, Breakfast options
It's not modern, but clean and comfortable hotel. Happy Valley is a great place to live and not far from CBD. The tram terminus just a few mins walk from the hotel.