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Very good 7.5
Based on 3302 reviews

Recent customer comments

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Very good



based on 3302 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 7.4
  • Staff Performance 7.3
  • Value for Money 7.5
  • Food/Dining 6.8

6.7 WEE C.
Singapore
September 01, 2015
4 star hotel
Normal

6.3 lee S.
Hong Kong
September 01, 2015
how can they let people jump the queue
quite modern
While check-in and check-out, I had experienced people jump the queue and the receptions had turned a blind eye and acted as if nothing happened. When I told her that she replied she didn't see it, so what more could I say! BAD BAD BAD. May be they have get used to it already. Some big country's citizens really do not like queuing and speak really loud in the middle of the night.

7 Maggie L.
Taiwan
August 31, 2015
Good location but horrible staff at restaurant
Good location, room is clean and tidy also affordable
When I went to have my breakfast then the front desk staff misheard what I said of my room number. She just reply me with some inappropriate and impolite word in Cantonese. That was ridiculous! I may not look like the local but I do understand Cantonese. This is the worst experience ever in hong kong! I told the manager immediately they still owe me an apology till now!

8.7 Detchai S.
Thailand
August 31, 2015
Great location, easy get-into the center of city
Great location, Great staff, great night life
It's the fantastic time while we were here at Empire Hotel Wanchai. It's the fantastic time if you want to take a relax nightlife here:on the other hand; a bit noisy at night (if you do not need the nightlife party). Herewith;Thumb up for Agoda staff for great communication to solve our inconvenience.

8.7 Yan W.
China
August 25, 2015
reasonable price with proportionate comfortablenes
staff is polite and helpful, room is clean and tidy

8 Tran T.
Vietnam
August 24, 2015
Very good
location, value of money and confort
So good

8.3 Kah S.
Singapore
August 23, 2015
Hotel w a phone
Location, room, phone
First time staying there,the room was nice, only problem was there was only one power socket at the desk which was used by the provided mobile phone. The free mobile phone usage was superb. Network coverage was excellent and the free overseas call to Singapore was fantastic.

9 jitraphee T.
Thailand
August 19, 2015
nice and convenience
location, cleanliness, friendly
enjoy

5.7 Josephine S.
Malaysia
August 14, 2015
Breakfast is just average
Room is clean but old

8 Kwong F.
Malaysia
August 11, 2015
Empire Hotel Wanchai - Recommended
Location, affordable and gym/pool
We had a pleasant stay in this hotel. Nothing much to grumble as the service standard meets our expectation. Room is clean and well kept with proper housekeeping. Breakfast buffet is ok, variety is there but still feels something is lacking. We loved the pool as its hot during our stay, so a dip inside is receommended, pool aint big, much more for some lounging in water. Gym is well equipped with free water to rehydrate :) The only thing we didnt quite like are the dim lights along the room corridors, a bit too dim for our liking as when matched with the colour of the walls and doors, it just adds to the dim. could be our preference, but compared to most hotels, it seems more dimmer than most.Location is great, near MTR and tram, so hopping around isnt difficult. Plenty of drinking holes along the next street, so plenty of fun. Good hotel to stay, expected but not excite.