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Excelsior Hotel

281 Gloucester Road , Causeway Bay, Hong Kong 35301 (Show on map)

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Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Hotel Interior Excelsior Hotel Hong Kong - Pub/Lounge Excelsior Hotel Hong Kong - Guest Room Excelsior Hotel Hong Kong - Standard room Excelsior Hotel Hong Kong - Deluxe Harbour View Room Excelsior Hotel Hong Kong - Reception
Hotel Area: Causeway Bay Number of Rooms: 884

Recent customer reviews

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Very Good

8.0

based on
461 reviews

Value for Money
7.2
Location
9.0
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (461)
Khong C. Families with older children Malaysia, August 23, 2012
Famous name, vintage but cozy ambience

Centrally located to most prominent landmarks such Times Square within walking distance
8.7
good experience as staff is considerate and helpful to find another room at the same floor by next day. it would be better if the hotel pays special attention to bookings of 2 or more rooms to put guests on the same floor. for me, it is bad experience as i need to take a different lift to access to the other room on a family travelling. overall it is a pleasant experince with the staff being friendly and helpful to provide information to move around.
Restaurant Tip: Strongly recommend that first time traveller to Hong Kong must book and enjoy the varieties of food showcasing the local cuisine at its cafe for buffet dinner at a reasonable price
Harman H. Families with older children Indonesia, August 23, 2012
lovely hotel with great location

location
8.3
excellent location for shopping, but the room is a little bit small
Linda R. Families with older children Indonesia, August 20, 2012
Nice hotel . Nice location. Long wait for checkin

Nice location
7
happy. satisfied. convenient . short walking distance to causeway mtr
Cristina S. Business travelers Philippines, August 20, 2012
A Place to Relax

Business District
8.7
Nice and friendly Staff. Communication no problem can speak in English. Assistance every time you have concerns. The room given to us is nice. Perfect Stay.
Shan N. Business travelers Malaysia, August 20, 2012
Superb location

Great location to food, shopping and transport
8.7
this hotel is very close to the causewaybay shopping area. sogo, time square, wtc, windsor house, hysan plaza are all stone throw away. the location also allows travellers to have easy access to food and restaurant. causewaybay mtr station is a few mins walk away !
Foong L. Business travelers Singapore, August 19, 2012
Prime location with high occupancy

Good service and friendly staff
8.3
Upgraded to the executive floor with good views. Good stretch of restaurants and shopping just steps away from hotel
Restaurant Tip: Good stretch of restaurants and shopping just steps away from hotel
Liany T. Families with young children Indonesia, August 19, 2012
Lovely hotel with a great shopping location

nice room and close to the shopping area
8.7
This is for the first time I got to Ecelsior, the room was small but it's clean. It closed to the shopping area like the city never sleep at night and have a lot of the good restaurant around that hotel.
Harman H. Families with older children Indonesia, August 19, 2012
lovely hotel at perfect location for shopping

location
8.7
lovely hotel with perfect location for shopping. However, the room is way too small.
Gisela F. Families with older children Indonesia, August 19, 2012
great location and we got a very small rooms

best pecking duck, best location, comfortable
8
just a bit dissapointed with the room size, although it has a best position, and my fave hotel in hongkong. especially for shopping we could just go back to the hotel after shopping and then shopping more. The pecking duck in the chinese restaurant is fabulous with an excellent decoration and view as well
Teng T. Groups Malaysia, August 19, 2012
Great location and service

Clean rooms with comfortable beds
10
My 2nd time staying in Excelsior and it is still my first choice when it comes to Hong Kong. Location is superb with a MTR downstairs and 5 mins walk to Time Square. Convenient for shoppers. I left an earring in the room and within 2 weeks, they sent over a posted mail to inform me that I left it there. What more could you ask for assurance on your belongings!

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Customer Reviews - Excelsior Hotel, Hong Kong

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