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Very good 8.0
Based on 849 reviews

Recent customer comments

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Very good

based on 849 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.3
  • Food/Dining 7.6

Raei N.
July 09, 2014
Comfortable, attentive staff, good location
Good location friendly staff and convenient
It was great as always. My fifth time staying with them and will still continue to come back! :)

Kawin B.
United States
July 01, 2014
Location, Price, Quality

Andrew B.
June 25, 2014
Fantastic location with great views of the harbor
Location, Room Size and proximity to MTR
I enjoyed staying at this hotel as it was ideally located for my business trip. Its an ideal city hotel perfect for the business man on the go. The rooms and bathrooms are well appointed and very spacious and the general hotel facilities were 1st class.

Lai S.
Hong Kong
June 24, 2014
Renowned hotel
Cozy, good food, tranquility
This is the second time we stayed at this hotel. We just love it. The buffet is of wide variety and quality.

June 22, 2014
Excelsior Meets My Needs
Centrally Located, Easily Accessible to Public Transport and Dining Places and Friendly/Attentive/Helpful Staff
I am very satisfied with the services provided by the front desk, housekeeping (very attentive) and concierge (especially the staff stationed at the taxi drop-off points) I am disappointed that internet services are still chargeable. Other hotels in the Mongkok area have already provided free internet services in the rooms. {I have given my feedback to the hotel.

Li T.
June 21, 2014
Good Hotel
Location, Comfort, Cleanliness

willy S.
June 16, 2014
Relaxful stay in a luxury hotel
Location, Food & Shopping
Our stay this time in this hotel was almost as delightful as the several times before, except for the single incident of an arrogant staff.

marco T.
June 16, 2014
Strategic Location, clean, neat
Simple, Sophisticated and valueable
I like this hotel because it stays at the heart of the city and easy access to shopping places

Gillian C.
June 12, 2014
It was a very nice hotel, convenience place
convenience location, great service, nice staff
very nice location, should stay more time next time at the hotel and enjoy their service

Kim G.
June 06, 2014
Central location with good facilities
Easy access to the MTR, close to shopping areas and helpful staff
Overall stay is above average although the miscellaneous services such as desktop computers internet access services and mini-bar items a tad costly.