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Very good 8.0
Based on 850 reviews

Recent customer comments

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Very good

based on 850 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.3
  • Food/Dining 7.6

Kim G.
June 06, 2014
Central location with good facilities
Easy access to the MTR, close to shopping areas and helpful staff
Overall stay is above average although the miscellaneous services such as desktop computers internet access services and mini-bar items a tad costly.

chi C.
June 06, 2014
Perfect gateway
Convinient, clean, friendly staff

Hong Kong
June 03, 2014
Standard 5-star Hotel
Centrally located; Good restaurants; Close to shopping malls
The hotel is pretty good. Room is up to 5-star standard; Buffet at the Cafe on the 1st Floor is good. The bad thing is that wifi service is not free when booking viz agoda. Also, check-in can be faster.

yu P.
Hong Kong
May 27, 2014
good to be stay here
near shopping centre

Khee E.
May 20, 2014
Awesome hotel in great location
Rooms were large; Breakfast buffet has a lot of options; Friendly helpful staff

Peter H.
United Kingdom
May 19, 2014
A comfortable, efficient hotel
location, comfortable, efficient
I would certainly recommend this hotel for a business stay, executive suite is worth the extra money if you're going to be around for the free stuff during the day / evening

Jane L.
May 19, 2014
Nice hotel with fantastic location
Great location, good size and good price
Enjoyable stay and will recommend this hotel to family and friends.

Yi A.
May 19, 2014
Nice and comfortable hotel
Proximity to MTR and shopping/restaurants and comfortable hotel room
Everything was good except there wasn't any free WIFI. Prompt room service and friendly staff. Room cost is a bit pricey but I guess that's the norm in HK. Excellent location as well as the hotel is only a 5mins walk from the MTR and main shopping and recreational area of Causeway Bay.

Tan L.
May 14, 2014
Good staffs and fast room service
comfortable bed, good locations nearby local restaurants
Overall good except no free wifi available!!

April 30, 2014
We enjoyed our stay at excelsior hotel
location, easy access to mtr, great room
We've stayed at excelsior Hong Kong several times as it is without doubt one of the best hotel in Hong Kong. Location is superb in the middle of Causeway Bay and close to all major shopping centre and surrounded by hundreds of local restaurants. Access to MTR is within walking distance, will definitely come back here.