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Excelsior Hotel

281 Gloucester Road , Causeway Bay, Hong Kong 35301 (Show on map)

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Very Good
433 reviews
8.0

strategically located in the shopping area...

Anthony, Indonesia 

Excelsior Hotel Hong Kong - Meeting Room Excelsior Hotel Hong Kong - Reception Excelsior Hotel Hong Kong - Spa Excelsior Hotel Hong Kong - Recreational Facilities Excelsior Hotel Hong Kong - Guest Room Excelsior Hotel Hong Kong - Executive Lounge
Excelsior Hotel Hong Kong - Guest Room Excelsior Hotel Hong Kong - Hotel Exterior Excelsior Hotel Hong Kong - View Excelsior Hotel Hong Kong - View Excelsior Hotel Hong Kong - View Excelsior Hotel Hong Kong - Hotel Exterior
Excelsior Hotel Hong Kong - Reception Excelsior Hotel Hong Kong - Guest Room Excelsior Hotel Hong Kong - Pub/Lounge Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant
Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Hotel Interior Excelsior Hotel Hong Kong - Pub/Lounge
Hotel Area: Causeway Bay
Number of Rooms: 884

Recent customer reviews

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Very Good

8.0

based on
433 reviews

Value for Money
7.2
Location
9.0
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (433)
Robert M. Couples Australia, January 02, 2012
The hotel in nice but getting a little dated

For shopping , great location.
9.3
The Excelsior has the best chinese restaurant in all of Hong Kong, We ate there twice and it was sensational both time , quality of food and very professional service. It should be reviewed as the best in Hong Kong
Hotel Feature Tip: The Yee Tung Heen Restaurant at the Excelsior Hotel Level 2 - Best restaurant in Hong Kong , well worth the visit.
Suzy S. Families with older children Indonesia, December 26, 2011
Good room size, good location, friendly staff.

Very good value for money and the location is perfect.
5.7
a good location and the room we had was large. the reception staff were very unfriendly and unapproachable at all times. our room was clean and the beds were comfortable but the furniture looked a little worn out. hotel is within a 5 minute walk to the mtr station.
Shopping Tip: the hotel itself was very convenient as it was near shopping areas and mtr.
Jonathan S. Couples United States of America, December 20, 2011
Good Location, Subpar Amenities

Location, Buffet Breakfast
6.7
We chose the hotel for the location. It is well located in Causeway Bay with numerous shopping and dining options nearby. The standard of the hotel rooms is severely sub-par given that this is a Mandarin Oriental property. Service was good and the F&B (we had the buffet breakfast) is good and extensive. We will not be staying here again. For the price, there are numerous other options in HK which offer newer rooms and better amenities.
Carleton R. Business travelers Ireland, December 20, 2011
Nice hotel

Good location
8.3
Nice business hotel with executive lounge amenities
Francis C. Solo travelers Australia, December 19, 2011
Great location, but room was a bit small.

Location
9.3
Overall experience was good. The rooms are a bit dated, but still comfortable to stay in.
Robert E. Business travelers United Kingdom, December 13, 2011
Great Hotel with a warm Chrstmas welcome. Relaxing

Location, amenities, service, food
8.7
welcome and professional service. Catered for Business people and sightseers alike.Good updates and suggestions on services in the hotel. Great location. Perhaps could have a few more taxis on call to prevent waiting outside. Very much enjoyed my stay and would recommend
Lilik S. Groups Indonesia, December 13, 2011
nice hotel

location
10
very nice and great location,not only close to shopping center but also bery clean hotel
Yii C. Couples Malaysia, December 10, 2011
best hotel in Causeway Bay

24 hours food and drinks supply at executive lounge
9.7
good location, very near to Causeway Bay shoppping area, a lot of good restaurants and shopping malls around this area. room is clean and have a nice sea view
Page O. Business travelers Singapore, December 02, 2011
Ideal locale

Friendly n helpful staff. Very convenient to restaurants n malls.
8.3
i was there for a business meeting. the hotel staff provided for excellent service during my 3 days of meeting there. tea was excellent with a wide variety of selection. it was easy to get around as the malls were just a few minutes walk away. i would return to excelsior hotel again.
Jean C. Couples United Kingdom, November 25, 2011
Excellent hotel in great location

club lounge is one of the best we have been to
9
Friendly, helpful staff and an efficiently run hotel. We will certainly return
Travel tip: Make sure you see the Peak
 

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Customer Reviews - Excelsior Hotel, Hong Kong

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