arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 8.0
Based on 842 reviews

Recent customer comments

Filter by traveler type
Very good

based on 842 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Staff Performance 8.0
  • Value for Money 7.3
  • Food/Dining 7.6

Poh T.
March 04, 2014
central located; shopping; good food,
central located; shopping; good food,
central located; shopping; good food, close to office

Poh T.
March 04, 2014
good, close to shopping, nice view
good, close to shopping, nice view
good, close to shopping, nice view, close to office / workplace

Peter B.
United Kingdom
March 03, 2014
location, dining facilities
MY ONLY critism of this hotel is that there is no wifi in the bedrooms, only in the reception area which is bizarre; I needed it in the bedroom as I, like many others, only had an ipad with me so could not connect

Loo S.
February 26, 2014
location is good, close to everything
location, shopping, food
very good location, close to shopping mall, walking distance to a lot of restaurants and transportation

Silva M.
February 25, 2014
nice hotel, near shopping malls
good acommodation, good staff, comfortable room

David B.
United Kingdom
February 19, 2014
It's a comfortable hotel, and well located.
Location, Food at TOTTS. Quick check out
TOTTS restaurant on the top floor is excellent with great views. I've been going there for 10 years and always good. Also has a live band in the evenings. Romantic spot. Downside. Only one gripe. The hotel charges for the internet. How out of date and unnecessary.

Lai S.
Hong Kong
February 17, 2014
Shopping Center
Convenient, Large Room, Close to Restaurants & Transport
We are from China and this is the first time for some of us to visit Hong Kong. Excelsior is a famous hotel with long history in Hong Kong and it has proved it is. We have enjoyed staying at this hotel and its breakfast is good. Since the hotel is in the Causeway shopping center, we have enjoyed shopping spree during our stay.

Say O.
February 11, 2014
Good hotel.
Good location, friendly staffs and clean room.

Molly R.
January 29, 2014
Great stay as it was close to everything I needed.
Location, comfort, friendly staff

Dyah S.
January 25, 2014
comfy hotel
location, room size, facility
comfortable for kids traveller, easy access to public transportation