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Very good 8.0
Based on 854 reviews

Recent customer comments

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Very good



based on 854 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.3
  • Food/Dining 7.6
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haris P.
Indonesia
December 28, 2013
Good hotel in the city
Near down town, easy access, good price

Kendrick C.
Philippines
December 27, 2013
Very Good Hotel Experience
Its Centrally located and near a lot of shopping and dining attractions, its near public transportation (bus, tram, mtr), it has FREE airport shuttle service
My family is quite happy with our hotel accommodations. The Hotel was very well located, with access to nearby transport and shopping destinations. Although we didn't try the hotel restaurants, their menu's looked good and it is very near a lot of good local dining attractions. The rooms were quite large. On a surprising note, when we had to book an extra bed, they gave us a larger room to accommodate the extra person (they didn't charge extra for the larger room, but they of course charged for the extra bed), other hotels in my experience just use the same room. I was hoping free WIFI, but as expected the hotel charge for WIFI. So we just purchase a local sim card with free mobile internet, not a big deal. The only hiccup we had during our trip was when housekeeping inadvertently took our baby daughters' security pillow when they changed our bed sheets. She had a fit that night, but Housekeeping was able to find the pillow the next morning and promptly returned it to us with their apologies. That aside they performed quite well, considering how messy our daughter is, we always find the room nice and clean when we return back after a full day.

Chiu K.
United Kingdom
December 25, 2013
Very nice hotel
Great location, convenient transportation, shopping center nearby
Good value for money.................................................................

CHEN Y.
Canada
December 14, 2013
Here on business and the location is perfect!
Centrally located, nice view, good service

Marconi S.
China
December 09, 2013
Holiday great trip
clean, comfort, easy access
Really great place, near to shopping area and very comfortable hotel

KIM C.
Malaysia
December 04, 2013
Clean and quiet. Easy access to major shoppingmall
Clean, Quiest and accessibility
Excelsior hotel is centerely located in major shopping area of Causewaybay hongkong. The MRT is just few minutes walking disctance away. Overall we are pretty satisfactory with the overall environment fo the night i have spent with my wife. Excelsior definitely our 1st choice hotel for our next visit to HongKong.

Hendra S.
Indonesia
December 04, 2013
Great Stay
Great location, close to public transport, clean room
I enjoyed my stay at the hotel very much, the hotel in very good location, near shopping mall, close to public transport.

Tze L.
Singapore
November 30, 2013
Comfortable hotel and friendly staff
Spacious room, view overlooking harbour was impressive and fast check-in and check-out service
Having arrived at the hotel at 11am and without a hard copy of the hotel’s confirmation voucher, (which I was unable to print) I was surprised that checking-in was a breeze. The reception staff I spoke with were all very friendly and efficient. I was given an excellent room overlooking the Victoria Harbour. The room was clean and spacious by HK standard and has a comfortable bed. The location is excellent as it is near the MTR Station which makes it easy to go everywhere in Hong Kong. Checking-out was fast and the porter service was good. Would definitely come back.

TONY W.
Singapore
November 29, 2013
comfortable stay in busy shopping area
location
room bigger than average hk hotels, very functional except we don't get free internet, wired or wireless. so easy to get out to main shopping and nightlight area.

TONY W.
Singapore
November 29, 2013
so close to causeway bay and its mtr station
location, shopping, clean
easy and simple. check in is a little bit longer than expected but once you got the key, the rest worked well.