arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 8.0
Based on 849 reviews

Recent customer comments

Filter by traveler type
Very good



based on 849 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.3
  • Food/Dining 7.6

ARIFIN C.
Indonesia
August 20, 2013
nice and clean room, view a good view
convenience, easy access to almost any attraction
We travel a lot to Hongkong, and Excelsior almost come as our 1st priority if we have more activity around Hongkong island. Even hotel is quite busy, the staff never fail to please us with fast service

CHUNG N.
Hong Kong
August 20, 2013
excllent
very good and very nice, the service is very good

GERALDINE T.
Singapore
August 18, 2013
Convenient, simple
Location, Internet, convenience
Walking distance to time squares. Right next to a mall, ease of getting food, drinks

GERALDINE T.
Singapore
August 18, 2013
Close to key shopping area
Location, clean, convenient
Hotel was ok. Rooms are clean but old. Close to Time Square and local restaurants. Right next to the mall

barry D.
Indonesia
August 18, 2013
Great Location
Location, Access, and Rooms
If you are looking to stay in Causeway Bay area when you are visiting Hong Kong, this is the hotel you must consider as your preference. Shopping area is within walking distance.

Enrico A.
Indonesia
August 18, 2013
Centrally Located within walking distance
Cleanliness and Staff Performance just good enough
Checked in with no hassle, though i was expecting the room to be bigger but apparently its quite small but enough. Staff continuously check on us if we would need anything which was good. 10 mins walking distance to SOGO and MTR Causeway Bay. Overall good stay in HK.

Liu S.
Singapore
August 18, 2013
Prime hotel
Wonderful central location and impressive hotel staff who are always willing to assist

Liu S.
Singapore
August 18, 2013
Conveniently located, easily accessible
Very Friendly staff, convenience of location and easy access to food

Kunandar S.
Indonesia
August 16, 2013
Good location and clean hotel
Room sizes are big, clean room and wifi available in room.
My stay at the hotel are good enjoyable and will come back to the same hotel if i come to HKG.

Yen C.
Malaysia
August 16, 2013
Good, worthy, convenience
Customer service is good, location is convenience,room is comfortable
The hotel is more standard compare with others. So far, This hotel could let me experienced good customer service in Hong Kong.