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Very good 8.0
Based on 854 reviews

Recent customer comments

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Very good



based on 854 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.3
  • Food/Dining 7.6
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Dhitry B.
Indonesia
July 12, 2013
Great location and great hotel
Location, Cleanliness, Professional Staff
The hotel is located perfectly for shopping frenzy. The staff is professional and the room size are big. Would definitely come back here if we go back to Hong Kong. The facilities and services provided by Hotel ensure a pleasant stay for guests. Guests of the hotel can enjoy on-site features like car park, Wi-Fi in public areas, family room, room service, restaurant.

ABDUL M.
Malaysia
July 10, 2013
it is just ok.
location, view, near shopping area
The hotel need to be refurbished especially the bed/mattress/pillows. Tqs

Keat L.
Malaysia
July 08, 2013
Businesslike
Location, efficient, price

Judy Y.
Singapore
July 01, 2013
Great room, nice excutive lounge, rude staff
location, excutive lounge
Rude,unfriendly counter check-in staff named Crestly almost blew my stay @ The Excelsior Hotel. Luckily, Jacky from the Customer Relations saved the day. Overall, the stay was good and Jacky was most helpful to accomodate our request. Centrally located to malls & near MTR is a plus.

Janice C.
Australia
June 26, 2013
satisfactory
superd staff

Yee Y.
Malaysia
June 24, 2013
Center location, good breakfast buffer, busy hotel
Center location, good breakfast and vibrant
good.

Yvonne L.
Hong Kong
June 20, 2013
fun and relax, enjoy shopping in HK very much
nice bar, attentive staff and centrally located

Yvonne L.
Hong Kong
June 20, 2013
convenient to locations, relax
nice bar, great breakfast and friendly staff

Andrew N.
Australia
June 19, 2013
Comfortable and great location..
Location, good size room, friendly staff
We had no problem with the hotel and may be going back there again soon.

alei L.
China
June 18, 2013
centrally located, friendly staff and good bar
convenient location for shopping, good bars and attentive staff