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Excelsior Hotel

281 Gloucester Road , Causeway Bay, Hong Kong 35301 (Show on map)

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Very Good
433 reviews
8.0

strategically located in the shopping area...

Anthony, Indonesia 

Excelsior Hotel Hong Kong - Meeting Room Excelsior Hotel Hong Kong - Reception Excelsior Hotel Hong Kong - Spa Excelsior Hotel Hong Kong - Recreational Facilities Excelsior Hotel Hong Kong - Guest Room Excelsior Hotel Hong Kong - Executive Lounge
Excelsior Hotel Hong Kong - Guest Room Excelsior Hotel Hong Kong - Hotel Exterior Excelsior Hotel Hong Kong - View Excelsior Hotel Hong Kong - View Excelsior Hotel Hong Kong - View Excelsior Hotel Hong Kong - Hotel Exterior
Excelsior Hotel Hong Kong - Reception Excelsior Hotel Hong Kong - Guest Room Excelsior Hotel Hong Kong - Pub/Lounge Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant
Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Hotel Interior Excelsior Hotel Hong Kong - Pub/Lounge
Hotel Area: Causeway Bay
Number of Rooms: 884

Recent customer reviews

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Very Good

8.0

based on
433 reviews

Value for Money
7.2
Location
9.0
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.7
All reviews (433)
Nathaniel C. Families with young children Philippines, January 05, 2013
Great location but small rooms

Good location
7.3
Need to clean the sofas and carpet, it's very dusty. The harbor view is great. Should have free internet.
Hening P. Couples Indonesia, January 04, 2013
great location

helpful staff
8.3
clean room but too old, polite and helpful staff, fast concierge, nice bar, good breakfast lot of choices, want to stay here again... love it...
Shopping Tip: near shopping center area... SOGO.. times square.. bring a lot of money
Michelle L. Couples Malaysia, January 03, 2013
Great Location, close to underground

Location, next to shopping area, convenient
8
The location of excelsior hotel was superb. Shopping area is just next door to the hotel and it is within walking distance to the underground.
Hening P. Couples Indonesia, January 02, 2013
great location

nice hotel
8.3
clean room but to old, polite and helpful staff, fast concierge, nice bar, good breakfast lot of choices, want to stay here again... love it...
Shopping Tip: bring lot of money, don't wear heels
Wina T. Couples Indonesia, January 02, 2013
great room with a great view

room, food, service
8
I stayed during 31st dec 2012 and it is amazing how i can see the firework from my room. it is so beautiful, my room window is looking straight to the sea, which i love the most. we were also given access to lunch n high tea that is located on the upper floor. service is very good. I recommended this hotel for anyone who wants to stay here
Wing H. Families with older children Philippines, January 02, 2013
Great Hotel

Convenient
8.7
The hotel provides a great harbor view. The rooms are neat and comfortable suitable for long stay. Just a few minute walk and will arrive to the center part of Causeway Bay. Plenty of great restaurants to choose from. There is a local bar located at the hotel lobby.
Feng H. Solo travelers China, January 01, 2013
The advantageous location

shopping convenient
10
Very comfortable hotel, The advantageous location, first choice tourist.
Rolando T. Couples Philippines, December 31, 2012
Good location and lovely harbour view

location and service efficiency
8
hope the hotel provides free wifi at the lobby area and charge reasonable room wifi fees
Eldad E. Business travelers Israel, December 30, 2012
Great Hotel Great Location

Great Location, Suitable rooms
9
highly recommended though not so cheap - great location, very helpful staff and good rooms with bay veiw
Madeleine H. Groups Malaysia, December 30, 2012
Rude reception and small room

Near shopping areas
5.3
We made 2 bookings, first night there was only 2 of us, the next 2 we booked an extra bed as another friend was joining. We asked reception for a smooth transition if we had to change rooms and twin beds. She was very rude. She later convinced us tt the room we having doesn't have twin beds but it's big enough to fit the extra bed. When we went to the room, it was good for 2 ppl but extreme small for 3 people! There was barely any space to walk and no space between the 2 beds...our fren arrived the next day and we kept missing each other, both parties had to have our hotel room cards reprogrammed 3 times as it couldn't work. When they gave him his card, they deactivated ours. When we came home n our cards weren't working, they activated ours and deactivated his. This kept happening even though we explained the situation to them! Finally fixed when three of us went together with the cards...on the positive side, view from room was good and the toiletries, body wash etc was good.
Restaurant Tip: First floor of the hotel connects to world trade centre, don't have to walk outside. Michelin star Shang hainese restaurant in world trade centre had awesome pork belly!
 

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Customer Reviews - Excelsior Hotel, Hong Kong

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