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Very good 8.0
Based on 850 reviews

Recent customer comments

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Very good

based on 850 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.3
  • Food/Dining 7.6

Lokman Y.
December 29, 2015
Convenient location
Location, customer service and room size

Louis W.
December 26, 2015
Hotel was run down not what it used to be.
Not good at all

Alexander F.
United Kingdom
December 24, 2015
Excelsior Hong King
Atmosphere - location - friendly staff
Very Good

chien C.
December 02, 2015

Lesley C.
December 01, 2015
Good service, good location
Good service, good location, free wifi
Good service, good location, free wifi

Andrew T.
November 26, 2015
Excellent stay
Location, Staff, Cleanliness
The stay at The Excelsior was pleasant as the location was fantastic for a bit of quick shopping for business travellers. Food in and around the hotel were also abundant. Staff were always pleasant and helpful.

Erwin B.
November 24, 2015
Good location
Location, location, location
Very satisfied with the location

Chester Y.
November 23, 2015
convenience in Hong Kong
location, location, location
The staff were great and location was good. Rooms a bit small but clean and comfortable. Overall a good experience and I would stay there again.

john B.
United States
November 23, 2015
Great quality hotel. Super attentive staff.
Staff, location, Dickens Sports Bar

Eng L.
Brunei Darussalam
November 18, 2015
Great Location
It was overall quite a good experience especially traveling with parents as well as a young child. Public transport i.e. MTR, Departmental stores as well as restaurants were easily accessible.