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Very good 8.0
Based on 849 reviews

Recent customer comments

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Very good

based on 849 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.3
  • Food/Dining 7.6

YaTing Y.
September 20, 2015
nice clean

sukklin J.
September 14, 2015
excellent perfect unique

Glennis Y.
September 10, 2015
location/ nice bed / staff are friendly

budihardjo I.
September 09, 2015
location. near metro exit. near bus to airport

Susanto O.
September 08, 2015
Best Hotel in Causeway Bay Area
Service, Location, Views
I have been staying in this hotel once or twice a year in the last 25 years. I still think this is a nice old building with a modern looks. Best location, best service, fair value and very friendly staffs. Try habour view rooms, see amazing Kow loon across at night.

Kin Y.
Hong Kong
September 08, 2015
it's a four star without a swimming pool
location, old, nothing else
The room is old. We stayed Executive Superior, but it was just too small and old. For the rate, I would prefer to book a standard room at JW Marriot. Definitely need renovation big time.

Wee X.
September 01, 2015
convenient location and good service
convenient location, good service, has shuttle serive

Suvannee K.
August 20, 2015
One of the best hotels in HK
Location, service and price
We were in HK last week and so happy with the hotel both location and service provided. As we need to go here and there the whole period of stay, we found that the hotel is located in the centre of everything - shopping and transportation i.e. taxi or trame. We were happy with the service of hotel staffs as well.

Ong P.
August 17, 2015
Excelsior Hotel - Hong Kong
staffs are so freindly , idea Location and wonderfull room view !
Excellen , made our stay unforgettable !

Zhao T.
August 10, 2015
Enjoyable and comfortable stay
Location, comfortness and service
I felt extremely happy with the service that The Excelsior Hong Kong has provided me with. Firstly was the early check in they provided me upon reaching the hotel as I took the morning flight. Secondly, the service was commendable, the staff they greeted all the hotel guests and helped us with our enquiries. Thirdly, the location of the hotel was nearby to many stores and shopping malls which we can easily access to. The list just goes on and on, the hotel room was very comfortable and the staff which made up our room helped us to tidy up our things as well. Overall, I would definitely recommend anyone to this hotel. Would definitely be back to The Excelsior when visiting Hong Kong.