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Very good 8.0
Based on 849 reviews

Recent customer comments

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Very good

based on 849 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.3
  • Food/Dining 7.6

Steve B.
July 21, 2015
Over rated out dated it needs a serious upgrade
The food
I was discussed with the price of this overrated hotel the toilets and showers are back in the 70's the sundries at the bar ate an absolute rip off . The carpets old and smells . I would not rate it at over s star and I think they are misrepresenting themselves saying a 4 star . The view well come on it's a construction site on the wTer please that's no longer a view with nice yaughts that's gone ,.

Lesley C.
July 20, 2015
Excellent service, central location
Excellent service, central location, spacious room
Service at the hotel was excellent and our personal requests were accommodated. We requested for later checkout and it was granted to us. This was so convenient because one of our companions got sick on the last day and had to use the bathroom. The room was spacious even with the addition of the extra sofa bed. It was my friend's first time to stay at Excelsior and they liked it too. The location was very convenient as well. The hotel smells great as you enter the lobby and you feel very welcome. Wifi service was also fast.

Jeremy L.
July 17, 2015
Good location

Manson W.
United States
July 06, 2015
Excellent location for shopping, dining
location, staff helpfulness,
Staff was able to help you with minor issues quickly.

Stephen C.
July 04, 2015
Good location!
Location, accessibility and clean spacious rooms

Valerie C.
July 04, 2015
Good Location
Location, Rooms Size & Standard

Hong Kong
July 01, 2015
Pretty good
Close to shopping area, good restaurants, close to mtr
The hotel is well maintained and clean, though a bit old. Restaurants are nice and price not costly, worth to try if lazy to go out. The price can be better, for a 4-star hotel.

Jesen T.
June 26, 2015
A room with a great view
Location, Service and WiFi
I was upgraded to harbor view room by the reception, great service and room

Pohleng Y.
June 25, 2015
excellent location for shoppers
location location location
was chosen for my parent who wanted to roam and shop

Loo S.
June 24, 2015
great location
location, food and shop around
very nice stay and great location