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Very good 8.0
Based on 854 reviews

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Very good



based on 854 reviews
  • Cleanliness 8.0
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 7.3
  • Food/Dining 7.6
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Sock G. from Singapore
Business travelers
Stayed 4 nights in July 2015
Good location but will not recommend
Location
Reasonable. The sound proofing between rooms were bad. You can literally hear the water sounds very clearly when one is bathing and it can be very noisy at night. There are many tourists in the hotel so taxi queue can be terribly long.
Reviewed July 25, 2015

Edgar E. from Philippines
Business travelers
Stayed 3 nights in July 2015
value for money
great location
Reviewed July 23, 2015

anthoni C. from Indonesia
Families with older children
Stayed 2 nights in July 2015
good place and good location
food,location,
Reviewed July 23, 2015

good N. from Australia
Families with older children
Stayed 4 nights in July 2015
Great location.
Location, Staff, Cleanliness
Very pleased. Will be a returning customer!
Reviewed July 22, 2015

Steve B. from Australia
Business travelers
Stayed 2 nights in July 2015
Over rated out dated it needs a serious upgrade
The food
I was discussed with the price of this overrated hotel the toilets and showers are back in the 70's the sundries at the bar ate an absolute rip off . The carpets old and smells . I would not rate it at over s star and I think they are misrepresenting themselves saying a 4 star . The view well come on it's a construction site on the wTer please that's no longer a view with nice yaughts that's gone ,.
Reviewed July 21, 2015

Lesley C. from Philippines
Families with young children
Stayed 2 nights in July 2015
Excellent service, central location
Excellent service, central location, spacious room
Service at the hotel was excellent and our personal requests were accommodated. We requested for later checkout and it was granted to us. This was so convenient because one of our companions got sick on the last day and had to use the bathroom. The room was spacious even with the addition of the extra sofa bed. It was my friend's first time to stay at Excelsior and they liked it too. The location was very convenient as well. The hotel smells great as you enter the lobby and you feel very welcome. Wifi service was also fast.
Reviewed July 20, 2015

Jeremy L. from Singapore
Business travelers
Stayed 2 nights in July 2015
Good location
Location
Reviewed July 17, 2015

Manson W. from United States
Couples
Stayed 3 nights in July 2015
Excellent location for shopping, dining
location, staff helpfulness,
Staff was able to help you with minor issues quickly.
Reviewed July 06, 2015

Stephen C. from Philippines
Business travelers
Stayed 5 nights in June 2015
Good location!
Location, accessibility and clean spacious rooms
Reviewed July 04, 2015

Valerie C. from Singapore
Couples
Stayed 4 nights in June 2015
Good Location
Location, Rooms Size & Standard
Pleasant
Reviewed July 04, 2015