Join    My Account   

Add Bookmark    Refer a Friend

HotelsReviewsRewardsSpecial Offers24/7 Help
You are here : HomeWorldAsiaHong KongHong KongExcelsior Hotel Reviews
Excelsior Hotel Hong Kong

Excelsior Hotel Hong Kong Reviews


Rating: Star

Number of rooms: 863

Location: Causeway Bay

Address: 281 Gloucester Road Causeway Bay Hong Kong, Hong Kong, Hong Kong

Favorite  Add to My Short List

Customer Reviews

Enjoy Guest Rating: 3.7

Antti H.

Finland
Couple
Date of Stay: 14 Sep 2008

Value for Money:RateMoney

Location:RateLocation

Staff Performance:RateStaff

Hotel Condition/Cleanliness:RateConditions

Room Comfort/Standard:RateStandard

Food/Dining:RateFood

I selected this hotel because I knew it from my earlier visits. Originally the hotel was recommended by a local Hong Kong business man. The restaurant services were good, enjoyed the basement pub several times. The concierge service was friendly and helpful and polite. I have already recommended this hotel to two of my friends who are planning to visit Hong Kong. I enjoyed my stay!

The location was good for me (us). I knew the hotel because of my previous visits

A bit old but clean. Bath rooms would need some renovation

Excellent experience at Excelsior Guest Rating: 4.2

Rajiv K.

Sri Lanka
Family with young children
Date of Stay: 14 Jul 2008

Value for Money:RateMoney

Location:RateLocation

Staff Performance:RateStaff

Hotel Condition/Cleanliness:RateConditions

Room Comfort/Standard:RateStandard

Food/Dining:RateFood

Will stay again Guest Rating: 4.5

William S.

Australia
Solo Traveler
Date of Stay: 01 Jun 2008

Value for Money:RateMoney

Location:RateLocation

Staff Performance:RateStaff

Hotel Condition/Cleanliness:RateConditions

Room Comfort/Standard:RateStandard

Food/Dining:RateFood

If you are looking for a good hotel on HK Island then look no further. The staff were very helpful. The first floor restaurant is open until early in the morning, which is good if you've been out on the town and want a bite to eat at 2 am. Use the subway, the MRT is simple and easy to use. Taxi is expensive and traffic can be very slow at times.

Excelsior Hotel Guest Rating: 3.7

Boejono T.

Indonesia
Couple
Date of Stay: 26 May 2008

Value for Money:RateMoney

Location:RateLocation

Staff Performance:RateStaff

Hotel Condition/Cleanliness:RateConditions

Room Comfort/Standard:RateStandard

Food/Dining:RateFood

Hotel provides free shuttle service to airport check-in point at Hong Kong station hourly.

Hong Kong Exclesior Hotel Guest Rating: 4.0

Boejono T.

Indonesia
Couple
Date of Stay: 26 May 2008

Value for Money:RateMoney

Location:RateLocation

Staff Performance:RateStaff

Hotel Condition/Cleanliness:RateConditions

Room Comfort/Standard:RateStandard

Food/Dining:RateFood

Of the four rooms I had booked, we were given three different levels although same level was requested. Quite inconvenient especially with elderly who had to stay by themselves.

A brilliant hotel with professional staff Guest Rating: 5.0

Maureen W.

United Kingdom
Couple
Date of Stay: 02 Mar 2008

Value for Money:RateMoney

Location:RateLocation

Staff Performance:RateStaff

Hotel Condition/Cleanliness:RateConditions

Room Comfort/Standard:RateStandard

Food/Dining:RateFood

Shuttle bus from the main train station was so helpful - and it was free. Bedrooms good size.

  • Sightseeing/Attractions Tip : Hotel was efficient at suggesting and booking trips.

The Excelsior Hotel @ Causeway bay Guest Rating: 3.8

Michael L.

Australia
Solo Traveler
Date of Stay: 26 Feb 2008

Value for Money:RateMoney

Location:RateLocation

Staff Performance:RateStaff

Hotel Condition/Cleanliness:RateConditions

Room Comfort/Standard:RateStandard

Food/Dining:RateFood

I love the atmosphere of the hotel and its location.

  • Sightseeing/Attractions Tip : Book all the tours through the hotel when you arrive rather than through your travel agency.

Excelsior Guest Rating: 3.3

Michael W.

United Kingdom
Business Traveler
Date of Stay: 01 Nov 2007

Value for Money:RateMoney

Location:RateLocation

Staff Performance:RateStaff

Hotel Condition/Cleanliness:RateConditions

Room Comfort/Standard:RateStandard

Food/Dining:RateFood

Not suitable for families or couples looking for peace and quiet. As a major airline staff stopover it can be very busy. Check in was very slow by modern standards.

My favorite hotel Guest Rating: 4.8

Nathalie G.

Philippines
Family with older children
Date of Stay: 19 Jul 2007

Value for Money:RateMoney

Location:RateLocation

Staff Performance:RateStaff

Hotel Condition/Cleanliness:RateConditions

Room Comfort/Standard:RateStandard

Food/Dining:RateFood

This is my all time favorite hotel in Hongkong. Since i was a kid whenever we go to Hongkong this is where we always stay, its like a second home for me.This is where i relax, enjoy the view on the harbour, i specially like their buffet in the coffee shop its really good.The staff are nice and friendly, the location is really accessible to everything.Shopping area is just around the corner.

good location, good food, rooms are nice,bathrooms are clean, friendly staff,beds are comfortable, nice lobby, cozy coffee shop

room is a little bit small

  • Shopping Tip : Shopping is everywhere around the area, you can find almost everything under the sun. Good restaurants are also beside the hotel and almost in every corner.

Will not stay here again Guest Rating: 2.8

Teo S. K.

Singapore
Business Traveler
Date of Stay: 07 Jul 2007

Value for Money:RateMoney

Location:RateLocation

Staff Performance:RateStaff

Hotel Condition/Cleanliness:RateConditions

Room Comfort/Standard:RateStandard

Food/Dining:RateFood

I was given a so-called sea view room for the price that I have paid for, but the room was so small and triangular in shape, and the sea view was looking through the roof top of old buildings next to the hotel and with little sight of the sea at one corner, and that is what they called sea view. It was disappointing indeed.

Nothing much to comment about.

Though the location is good, but to reach the hotel by walking, I had to walk through a lot of sidewalks.

  • Travel tip : The hotel is located in the shopping areas with plenty of shopping malls and restaurants.


10 Reviews
Best hotel site in Asia TravelMole award 2008
agoda rewards

1Earn points automatically, worth 4-7% of your room price.
2Use your points anytime to save on future bookings.
more information
Live Customer Support