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Excelsior Hotel

281 Gloucester Road , Causeway Bay, Hong Kong 35301 (Show on map)

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Very Good
433 reviews
8.0

strategically located in the shopping area...

Anthony, Indonesia 

Excelsior Hotel Hong Kong - Meeting Room Excelsior Hotel Hong Kong - Reception Excelsior Hotel Hong Kong - Spa Excelsior Hotel Hong Kong - Recreational Facilities Excelsior Hotel Hong Kong - Guest Room Excelsior Hotel Hong Kong - Executive Lounge
Excelsior Hotel Hong Kong - Guest Room Excelsior Hotel Hong Kong - Hotel Exterior Excelsior Hotel Hong Kong - View Excelsior Hotel Hong Kong - View Excelsior Hotel Hong Kong - View Excelsior Hotel Hong Kong - Hotel Exterior
Excelsior Hotel Hong Kong - Reception Excelsior Hotel Hong Kong - Guest Room Excelsior Hotel Hong Kong - Pub/Lounge Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant
Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Hotel Interior Excelsior Hotel Hong Kong - Pub/Lounge
Hotel Area: Causeway Bay
Number of Rooms: 884

Recent customer reviews

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Very Good

8.0

based on
44 reviews

Value for Money
7.4
Location
9.2
Staff Performance
7.8
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
8.2
Food/Dining
7.5
Families with young children (44)
Willy S. Families with young children Philippines, April 03, 2013
nice hotel near shopping areas

location, service, quality
8.7
i've stayed in this hotel for several times already. i always enjoy its proximity to shopping & dining areas. even transportation to and from the hotel is very convenient, the only drawback are its rooms are getting old and its sizes are quite small.
Hwee H. Families with young children Malaysia, February 13, 2013
Excelsior Hotel, Hong Kong, Hong Kong

Great location and convenience
8
The hotel location is great and convenience. There are two big shopping malls near by which are Time Square and Sogo, all is within walking distance. Shops and restaurants are surrounded. The hotel service is good and the rooms view are nice too. Those who love shopping, this location is the best. Besides, the MTR station is just within the walking distance.
Andreas A. Families with young children Indonesia, February 09, 2013
Great location

Location
7.3
The hotel already old but the strenght of this hotel is the location is near from down town
Hotel Feature Tip: Near from everywhere
Nathaniel C. Families with young children Philippines, January 05, 2013
Great location but small rooms

Good location
7.3
Need to clean the sofas and carpet, it's very dusty. The harbor view is great. Should have free internet.
Geneva L. Families with young children Malaysia, December 03, 2012
Friendly hotel with good location

Good housekeeing facilities
6.7
The hotel staff are very friendly and very customer-oriented. Great place for bringing children and location is very strategic. Great food too.
Shopping Tip: Easy to move about and getting public transportation like MTR and taxis are fairly easy at Excelsior Hotel.
Ka M. Families with young children Macau, December 02, 2012
Great location, excellent customer service

Hotel location
9.3
The hotel is in a perfect location, the biggest shopping malls are just steps away. Hotel staff are polite and helpful. The room is a bit old but still clean and neat. Recommended hotel especially for those who loves shopping in HK.
Thiprat J. Families with young children Thailand, November 05, 2012
Good Location and nice facilities

Great location
8.3
We booked the hotel for 3 nights stay. The hotel is located in a good location, just couple mins walk to Sogo. There is starbucks just next to the hotel so its quite convenient to grab quick breakfast and coffee. On the second night, our room was flooded with water from the leaking flush!! This is ridiculous since the hotel gave us the new renovated room ( they only have 4 renovated room available) we had to move the room in the middle of the night but it wasnt that bad since the staff was very polite and helpful to help us move the room. Overall, the stay was pleasant. Hotel has good facilities that worth the money paid.
Restaurant Tip: No need to get the room with breakfast rate cuz there's a starbucks next to the hotel.
Liany T. Families with young children Indonesia, August 19, 2012
Lovely hotel with a great shopping location

nice room and close to the shopping area
8.7
This is for the first time I got to Ecelsior, the room was small but it's clean. It closed to the shopping area like the city never sleep at night and have a lot of the good restaurant around that hotel.
Joanne L. Families with young children Hong Kong, August 12, 2012
Great Victoria Harbour View but small rooms

Convenient location
5.7
we are local hong kong, and we spent 2 nights at excelsior hotel because our home was having renovation. we booked the excecutive floor, but the room is so small that it just liked a standard room. facility is old, but cleaniness is okay. the worst is we were accomodated on the smoking floor (reason was hotel was very full..), when we entered the room, the first impression is very strong smell of cigarettes and i thought we inhaled quite a lot of smokes during that 2 nights stay. the point is i brought my 3 yrs old daughter.
Melanie H. Families with young children Indonesia, July 08, 2012
Lovely hotel and service with smile

Great breakfast
9.7
very satisfied with the housekeeping performance.. room always clean & tidy..
 

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Customer Reviews - Excelsior Hotel, Hong Kong

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