My Account (sign in)

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Excelsior Hotel

281 Gloucester Road , Causeway Bay, Hong Kong 35301 (Show on map)

Book now!

Excelsior Hotel Hong Kong - Meeting Room Excelsior Hotel Hong Kong - Reception Excelsior Hotel Hong Kong - Spa Excelsior Hotel Hong Kong - Recreational Facilities Excelsior Hotel Hong Kong - Guest Room Excelsior Hotel Hong Kong - Executive Lounge Excelsior Hotel Hong Kong - Guest Room Excelsior Hotel Hong Kong - Hotel Exterior Excelsior Hotel Hong Kong - View Excelsior Hotel Hong Kong - View Excelsior Hotel Hong Kong - View Excelsior Hotel Hong Kong - Hotel Exterior Excelsior Hotel Hong Kong - Reception Excelsior Hotel Hong Kong - Guest Room Excelsior Hotel Hong Kong - Pub/Lounge Excelsior Hotel Hong Kong - Restaurant
Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Restaurant Excelsior Hotel Hong Kong - Hotel Interior Excelsior Hotel Hong Kong - Pub/Lounge Excelsior Hotel Hong Kong - Guest Room Excelsior Hotel Hong Kong - Standard room Excelsior Hotel Hong Kong - Deluxe Harbour View Room Excelsior Hotel Hong Kong - Reception
Hotel Area: Causeway Bay Number of Rooms: 884

Recent customer reviews

Filter by Traveler Type

 

8.1

based on
37 reviews

Value for Money
7.4
Location
9.1
Staff Performance
7.8
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.5
Food/Dining
7.6
Families with older children (37)
John A. Families with older children Philippines, April 07, 2013
Very relaxing and convenient given the location

Great staff. Quality Rooms. Great location in Causeway Bay
9
Direct shuttle from the Airport Express. The staff from the bellboys to housekeeping were exceptionally attentive to your every need. Front desk was a breeze for checking in and out.
Ya P. Families with older children Malaysia, February 16, 2013
Fantastic hotel with great service & good location

Executive lounge
10
It was definitely a good experience to stay in this hotel. First night we were bring upgraded to stay in their presidential suite. The room is superb and the view is great. I would say it is the best hotel room to enjoy the fireworks in victoria harbour. Service was great. There are free drinks and food especially for people who staying in executive floor. Two minutes walking distance to sogo and mtr station. Would love to visit and stay the same hotel again. Even the housekeeping also very polite.
Melani H. Families with older children Indonesia, January 06, 2013
Big room and great location

big hotel and great location
8
The staff is very friendly. We were upgraded to bigger room . I will definitely come back to this hotel.
Wing H. Families with older children Philippines, January 02, 2013
Great Hotel

Convenient
8.7
The hotel provides a great harbor view. The rooms are neat and comfortable suitable for long stay. Just a few minute walk and will arrive to the center part of Causeway Bay. Plenty of great restaurants to choose from. There is a local bar located at the hotel lobby.
Junus E. Families with older children Indonesia, December 24, 2012
A good hotel in a good area

the area
6.7
It's a good hotel in the best area. The staff service also excellent, quick. But the room a little bit too small.
Travel tip: If you like shopping in the Causewaybay area, it's a perfect location.
Camille Y. Families with older children Philippines, October 14, 2012
Great location and spacious rooms

Very close to MTR station, clean rooms, and courteous hotel staff.
9.3
We only stayed at this hotel overnight but we had a great time. The rooms were spacious and clean. The reception and concierge team were very efficient and polite. Will definitely stay at this hotel again.
Randy G. Families with older children Indonesia, August 25, 2012
Nice hotel and good view

Very good location in the heart of Hong Kong
8
we've been pleased to stay with family in excelsior hotel and enjoy so shopping and eating around the hotel.
Travel tip: Take the MRT to go any where if you stay in Excelsior hotel which only a few minute away.
Gisela F. Families with older children Indonesia, August 23, 2012
comfortable and stategic

strategic location
8.3
i love that the hotel is in a strategic location and there is a lot of shopping centre. the food in the hotel also awesome as i think its the best pecking duck so far in hongkong. i really love to eat goose as well in hongkong and it is near from the hotel. too bad it doesnt have a pool.
Khong C. Families with older children Malaysia, August 23, 2012
Famous name, vintage but cozy ambience

Centrally located to most prominent landmarks such Times Square within walking distance
8.7
good experience as staff is considerate and helpful to find another room at the same floor by next day. it would be better if the hotel pays special attention to bookings of 2 or more rooms to put guests on the same floor. for me, it is bad experience as i need to take a different lift to access to the other room on a family travelling. overall it is a pleasant experince with the staff being friendly and helpful to provide information to move around.
Restaurant Tip: Strongly recommend that first time traveller to Hong Kong must book and enjoy the varieties of food showcasing the local cuisine at its cafe for buffet dinner at a reasonable price
Harman H. Families with older children Indonesia, August 23, 2012
lovely hotel with great location

location
8.3
excellent location for shopping, but the room is a little bit small

Book now!

Sale ends soon!

Excelsior Hotel Hong Kong - Hotel ExteriorExcelsior Hotel Hong Kong - Meeting RoomExcelsior Hotel Hong Kong - ReceptionExcelsior Hotel Hong Kong - SpaExcelsior Hotel Hong Kong - Recreational FacilitiesExcelsior Hotel Hong Kong - Guest RoomExcelsior Hotel Hong Kong - Executive LoungeExcelsior Hotel Hong Kong - Guest RoomExcelsior Hotel Hong Kong - Hotel ExteriorExcelsior Hotel Hong Kong - ViewExcelsior Hotel Hong Kong - ViewExcelsior Hotel Hong Kong - ViewExcelsior Hotel Hong Kong - Hotel ExteriorExcelsior Hotel Hong Kong - ReceptionExcelsior Hotel Hong Kong - Guest RoomExcelsior Hotel Hong Kong - Pub/LoungeExcelsior Hotel Hong Kong - RestaurantExcelsior Hotel Hong Kong - RestaurantExcelsior Hotel Hong Kong - RestaurantExcelsior Hotel Hong Kong - RestaurantExcelsior Hotel Hong Kong - RestaurantExcelsior Hotel Hong Kong - RestaurantExcelsior Hotel Hong Kong - RestaurantExcelsior Hotel Hong Kong - Hotel InteriorExcelsior Hotel Hong Kong - Pub/LoungeExcelsior Hotel Hong Kong - Guest RoomExcelsior Hotel Hong Kong - Standard roomExcelsior Hotel Hong Kong - Deluxe Harbour View RoomExcelsior Hotel Hong Kong - ReceptionExcelsior Hotel Hong Kong - Lounge on the 1st Excelsior Hotel Hong Kong - ToTT’s and Roof Terrace Excelsior Hotel Hong Kong - Body MassagesExcelsior Hotel Hong Kong - Harbour View Room - TheatreExcelsior Hotel Hong Kong - Marina Room-WeddingExcelsior Hotel Hong Kong - Gloucester Room-WeddingExcelsior Hotel Hong Kong - View from hotel (east)

Earn rewards with us!

 Get 4-7% back on every booking
 Points added automatically
 Save money on future bookings
New DOUBLE and TRIPLE points promotions!

more information


Customer Support

Customer Reviews - Excelsior Hotel, Hong Kong

NY-AGWEB-3206