arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.5
Based on 2140 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2140 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 9.4
  • Room Comfort/Standard 8.9
  • Service 8.5
  • Value for Money 8.0
  • Food/Dining 7.7

Alan P.
Philippines
February 09, 2016
Classy hotel with excellent location
The Gateway is the middle hotel in Harbour City. It is directly at the end of Haiphong Road when you get out of the MRT. The entrance is kind of tricky coming from this end of the hotel, as it is within the outdoor hall of the Harbour City entrance. The driveway entrance (if you're coming in a taxi) is at the back of the mall, along the coastline. Excellent staff and nice rooms. Free minibar was disappointing though, as it is just soda and beer.

Mark M.
Philippines
February 05, 2016
Great Hotel
Clean, Newly renovated, perfect location!
Wonderful staff and managers. Very accommodating and helpful. Food was great, location is perfect!

David D.
Philippines
February 05, 2016
Excellent and very helpful
very good

Michelle K.
Philippines
February 03, 2016
Thank you
Thank you for the complimentary wine that you prepared for us for our anniversary.

SUNHEE J.
South Korea
February 02, 2016
I want to stay here again.
It was great time. The location was perfect to move anywhere. Various free servcies, for example mini bar, smartphone and Nespreso coffee, etc. were unique and useful. Staffs were very kind. There was just one lack of facility that swimming pool was away from this hotel about 5~10 minutes.

Fanny W.
Indonesia
February 01, 2016
Good location
Near shopping area, large beds, clean room

CECILE Z.
Philippines
February 01, 2016
CENTRALLY LOCATED
SHOPPING,FOOD AND CONTINENTAL CLUB
I REALLY ENJOYED MY STAY ESPECIALLY IN THE CONTINENTAL CLUB ROOM

Yar T.
Malaysia
January 29, 2016
Nice stay
Staff, Hotel Cleanliness & strategic location
The location is very strategic and convenient especially for travellers with young children

Yar T.
Malaysia
January 29, 2016
Pleasant stay, Execellent
Location, Food & cleanliness
Nice stay at this hotel, it is a great Hotel

Yar T.
Malaysia
January 29, 2016
It was a pleasant stay
Hotel location, food & Cleanliness
Very convenient location, nice stay at this hotel