arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.5
Based on 2125 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2125 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.2
  • Location 9.4
  • Room Comfort/Standard 8.9
  • Staff Performance 8.5
  • Value for Money 8.0
  • Food/Dining 7.7

8.3 nareapon A.
Thailand
March 24, 2015
Good location for shopping
Location / Clean / free mobile
As my idea, this is one of the most convenience hotel in Kowloon as its is closed to shopping area and MTR station. Also this hotel offer free mobile phone for using in Hong Kong and Kowloon area which will be very useful for everyone.

9 irwan Z.
Singapore
March 21, 2015
fantastic customer oriented service.
The free mobile phone. The great customer service. The good location

8.7 Paul C.
Philippines
March 18, 2015
Convenience and Service oriented HoTel
Location and service.
We had a great stay , all the staff at the continental lounge were all very helpful and attnded well to our needs specially ms. maggie. We had experience smelling cigarette smoke on our bathroom but the staff were very apologetic and we were offered to move to another room. we wer also tols that though it should be a non- smoking floor, a room guest was warned due to smoking. Room amenities were ample and every night there was turn down service and water bottles were refilled. We'll definitely recommend this hotel.

9 Mui S.
Singapore
March 16, 2015
Great lcation
Comfortable room, convenient location and friendly staff
Comfy

8.3 Wenjie S.
Philippines
March 16, 2015
nice hotel but freshener is too strong
nice location
it is ok but the air freshener they use is too strong for those with sensitive and allergic noses like us. i got a headache during our stay because of that. my daughter woke up with a bad cold too.

9.3 CHANISADA P.
Thailand
March 16, 2015
Hotel is very very good
near tourist. , hotel is clean , service good
i love this hotel.

8.7 Mui S.
Singapore
March 15, 2015
Comfortable room.
Good location, decent size room and comfy bed
Fantastic stay!

8 XU B.
China
March 09, 2015
good value
Spacious, Good location, Perfect breakfast
A good choice for touring in Hong Kong.

9 Verena Q.
Philippines
March 08, 2015
My weekend stay at Gateway
free mobile phone, amenities for 3 guests in the room, very friendly staff
My friends and I thoroughly enjoyed ourselves. Our stay in the hotel helped make out stay in HK amazing!

8.7 Norman S.
United States
March 03, 2015
Great, great location
Location, comfort, shower
We were with our son, his wife, and our 5- month old grandson. So everything was done with a stroller in hand. It was so great to get off on the second floor and be in the middle of one of the largest malls in the world. There was really no need to leave. It seems we found ourselves "hanging out" in the children's section, but it was still great. One day my son and I went to Macau. The Hong Kong Ferry was just a short walk from the hotel. We did not have to worry about the ladies handling the stroller and shopping bags.