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Excellent 8.5
Based on 2147 reviews

Recent customer comments

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based on 2147 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 9.4
  • Room Comfort/Standard 8.9
  • Service 8.5
  • Value for Money 8.0
  • Food/Dining 7.7

Norman S.
United States
March 03, 2015
Great, great location
Location, comfort, shower
We were with our son, his wife, and our 5- month old grandson. So everything was done with a stroller in hand. It was so great to get off on the second floor and be in the middle of one of the largest malls in the world. There was really no need to leave. It seems we found ourselves "hanging out" in the children's section, but it was still great. One day my son and I went to Macau. The Hong Kong Ferry was just a short walk from the hotel. We did not have to worry about the ladies handling the stroller and shopping bags.

leonito B.
March 01, 2015
Nice hotel
clean and modern rooms. Superb service from staff
I enjoyed my stay here! Definitely coming back soon!

edgar S.
February 27, 2015
A convenient place to stay
Location, big spacious room, convenient
I love to stay in this hotel! Its very convenient and a very nice location for people who wants the best in hongkong.

Anna L.
February 26, 2015
Family Vacation
Location, Security, Free minibar drinks
The continental club floor does not allow children, althoug we stated in our check-in status that we have a child with us, so my parents and my family had to stay on different floors. It was 4pm but our room was not ready. They did not give us freebies or whatever for their late accommodation. Check-in time is 2pm. They should value this. it was a non-smoking room but it smelled like someone smoked inside.

February 23, 2015
Family with young children
The best three things about this hotel are location, cleanliness and their service.

Evonne S.
February 22, 2015
Best Hotel in HK
Location, Food and Staff
Great location, it's in Harbour City. All the staff are friendly. Food is awesome!

February 19, 2015
A Luxury hotel Near Luxury shops
Big room, clean, and near shopping mall

giselle A.
February 19, 2015
business and pleasure
whether travelling for business or pleasure, you'll never go wrong with gateway hotel.
excellent service, attentive staff so i always have a pleasant stay in this hotel.

maria T.
February 13, 2015
Value for money hotel
Big & clean rooms, nice staff, strategic location
Stay was excellent. Will always go back to this hotel everytime i'ill go to hongkong. Highly recommended.

Fanny W.
February 13, 2015
Good hotel