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Excellent 8.5
Based on 2144 reviews

Recent customer comments

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Excellent



based on 2146 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 9.4
  • Room Comfort/Standard 8.9
  • Service 8.5
  • Value for Money 8.0
  • Food/Dining 7.7

Supakarn P.
Thailand
October 28, 2014
👍
Clean/good location/comfortable
Great

MATEE V.
Thailand
October 28, 2014
โรงแรมสวย อาหารอร่อย เป็นธรรมชาติ
โรงแรมสวย อาหารอร่อย เป็นธรรมชาติ
just come back after a week at this hotel, defo not a 4*, reception very impressive but then went downhill. Food was very repetitive and cold, if it wasnt eaten at breakfast it appeared at lunchtime and evening. Drinks were very limited, ran out of wine on the 1st night. The staff were so miserable, everything was too much trouble. ~There was no entertainment, the spa closed after two days of being there and the hotel is totally isolated from everwhere. Never went to the beach but was told it wasnt worth the visit and only served beer and orange and no food. Very disappointed, I love Turkey but would never go back to that hotel.

Sigrid J.
Philippines
October 27, 2014
Ideal hotel in Kowloon
Cebtrally located, comfortable rooms, connecting mall
As usual everything is perfect as expected from arrival till departure at the hotel. All Staff are accomodating and good food at three canton.

Camille T.
Philippines
October 27, 2014
One of the best hotels in Hong Kong
Very clean, near mtr, near malls
My family & I always enjoy staying in any Marco Polo hotels because of cleanliness & courteous staff.

Adrian K.
Singapore
October 26, 2014
Great Hotel at the heart of TST
Adjacency to a great mall, close to the ferry, near most of the HK horology boutiques
Fantastic stay, great staff, clean rooms and very new hotel (oct 14)

Jennifer E.
Australia
October 25, 2014
Good location but the staff performance
Location cleanliness and Nespresso

Jarunan W.
Thailand
October 25, 2014
good hotel near Harbour city
modern good staff near shopping area
modern good staff near shopping area near Harbour city near food area

Jose S.
Philippines
October 25, 2014
marco polo experience
location,cleanliness and comfort
The taxi driver (plate # JA 2380) tried to charge us an exhorbitant fee of HK#370,from the hotel to the airport.WE always take taxis to and from the airport and we know the rates including luggage fee and toll fees w/c is around HK$250 only.He finally settled for HK$300,w/c is still too much,but since we were in a hurry,we just paid the amount.This all happened oct 23.We left marco polo 1:30PM.Hope you can do something about this as it destroys the good image of HK.Thanks

Kenn O.
Philippines
October 24, 2014
Great Hotel
One of the best in HK

Sufan S.
Indonesia
October 24, 2014
Really nice hotel for family
Large room, new and modern design and very convenient location
Excellent stay throughout. Very large newly renovated room in a very convenient shopping area. Will stay again