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Excellent 8.5
Based on 2123 reviews

Recent customer comments

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based on 2123 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.2
  • Location 9.4
  • Room Comfort/Standard 8.9
  • Service 8.5
  • Value for Money 8.0
  • Food/Dining 7.7

7.3 Bhartendu S.
September 20, 2014
Great stay
Location location location, nice big rooms, well connected , walking to all the near attraction, metro etc. good and friendly staff

9.3 Lie L.
September 17, 2014
lucky got upgrade room to suite
location location and location
I am very happy to stay here but the prize abit expensive but it still worthed

9.3 Peema W.
September 17, 2014
Good location , value of money
Room is very cleanliness , great location, located in shopping area
Felt like stay at home

9 Leada L.
Hong Kong
September 16, 2014
Superb location for work and leisure
Location, big rooms and newly renovated
Superb location given it's right under the Harbor city shopping mall, has great access to restaurants, shopping, book store, super market you name it. A bit pricey but definitely worth it. Great hotel!

9 Daniel S.
September 15, 2014
Great location
Near to shopping area, close to MTR station, located in the harbor area
Friendly staff, clean rooms

8.7 Diana J.
September 14, 2014
Good hotel
Comfortable, clean and location
Our stay was great

7.3 GLENN T.
September 12, 2014
marco polo gateway hotels hongkong.
location, convenience, cleanliness
my stay in marco polo hotel is very good, when in hongkong i always stay in marco polo gateway, the location is great, near shopping area, the rooms are nice, newly renovated, but the price is so expensive.

8.3 Ng L.
September 11, 2014
Great Location, Great Rooms, Not So Great Service
rooms, location, shopping
overrall experience was good. one thing to highlight though was a particular staff whose service was absolutely horrendous. he was incharge of the security of the lobby. my 5yo nephew was running around the lobby while i was doing the check-in procedures. he shouted loudly at my nephew to stop running. I was quite put off and upset as he should first approach me instead of shouting at a young child. When i made the complaint to the hotel manager, the staff had the cheek to confront me saying me as the adult should control the kid. I was busy with the check-in procedures (which they screwed up my rooms arrangement!!), if he had a problem with the kid, approach the adult. There is no need to shout at the young kid and frighten the hell out of him. That episode aside, the rooms are always cleaned beautifully and very tidy. location is fantastic with shopping and food galore around.

10 guevara C.
September 11, 2014
attentive staff, accessible to shops, restaurants and public transportation, very clean

9.3 Edwin R.
September 10, 2014
Best HKG. Hotel
Location , Food , room
Relaxing, comfortable and good location .