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Excellent 8.5
Based on 2170 reviews

Recent customer comments

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based on 2170 reviews
  • Cleanliness 8.6
  • Facilities 8.4
  • Location 9.4
  • Room Comfort/Standard 8.9
  • Service 8.5
  • Value for money 8.0
  • Food/Dining 7.7
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yanto I.
March 30, 2016
hongkong best
the best hotel in hongkong ive ever stayed. excellent location, great spacious room and the best of all, Free smartphone and local calls. great service!

Kevin L.
March 30, 2016

Florante L.
March 28, 2016
clean room, nice location,
First 3 floors is actually a mall, near shopping area, near food republic, near MTR station,

Christopher Y.
March 28, 2016
Excellent Hotel
Excellent Location, Excellent Room Size and Free Wifi Phone
I enjoyed it a lot. Mall is very accessible. Maybe the only thing lacking would be direct access to the Subway

Kenny C.
United States
March 23, 2016
New renovated hotel
Location, hotel cellphone, expresso machine
Really good, would definitely stay here again

rachelle L.
March 20, 2016
Great stay
Location, service, cleanliness

Artemio S.
March 20, 2016
Best Hotel Overall
From complimentary mobile phone to complimentary drinks in the minibar. Service was superb. They would go out of their way to adjust to your needs.

Anna B.
March 18, 2016
Cosy stay
Comfortability, good location and good hospitality

Karen A.
March 17, 2016
Perfect place for Designers clothes bags shoes
It was our second time in HK with my 10 month old baby. We took a cab from the airport wc cost us $ HK 271 overpriced as compared to what we paid going back wc is the right price $ HK 243 . We arrived early,shortly after lunch time and I asked the front desk of my request included in my booking for early check in since im with a tired baby girl, he said rooms are still being cleaned and standard check in time is 3pm i was hoping he would somehow bend the rule coz if not for the bAby i wouldnt mind checking in at 3pm. Sadly , i was refused, They will get your luggages though placed inside the storage room beside the concierge while waiting for your room in case you want to go out and roam around harbour city a bit.Their lobby have few seats and are not comfortable to lounge . Upon entry , the room smelled somewhat old but as days go by you will get used to the smell i guess. Another downside of the room is you can hear the noise from the hallway of the hotel. Unfortunately we are beside a noisy group so each time they go in and out of their room we always hear them. There is also no view in our room 620 just an office building in front. Free Mini bar has coke,san miguel beer, minute maid & a local chinese beer. So these were " the not so good " side.However the location is perfect for Designers brand Hermes Chanel LV Burberry you name it they got it . There is a supermarket, food court, 2 nearby Starbucks, Macau restaurant if you want to try local food and many fancy restos all over. However when we tried Ye Shanghai in the 6th floor of Marco Polo Hongkong hotel we were SO disappointed , food is not outstanding, but the price is ceiling high, we were charged with food we didnt order so i had to complain.I asked to take out leftover food only to find out the waiter threw it away. They don't understand English quite well hence the incident i guess. If you are for shopping designers , ok to eat pricey food then this is the hotel to be.overall stay was ok.

Janice U.
March 13, 2016
Fantastic Vacation
Location, Amenities, Room Comfort
Our stay was excellent as always. The price is a bit expensive though. But everything is great!