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Very good

based on 3828 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.8
  • Location 7.1
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 7.5

Cheuk L. from Hong Kong
Stayed one night in January 2016
Reviewed January 11, 2016

Sin Y. from Hong Kong
Stayed one night in August 2015
Relax holiday
Services, nice food, fair decoration
Reviewed January 02, 2016

SU T. from China
Families with young children
Stayed 3 nights in December 2015
Excellent serivce recreation department
Room is nice. Good services from all staff and special excellent service from recreation department .
Reviewed January 01, 2016

yoonjung K. from South Korea
Solo travelers
Stayed one night in January 2015
Beautiful gardening
Swimming pool, beach, balconi.
Good rest for the scenery.
Reviewed December 29, 2015

Nga W. from Hong Kong
Stayed one night in December 2015
Xmas vacation
Great Xmas buffet, nice view
Love this hotel
Reviewed December 28, 2015

Metto L. from Singapore
Stayed 2 nights in December 2015
Very good service staff
Interacting with the long service staff after noticing their high service standards and work proficiencies.
Reviewed December 28, 2015

Xulin L. from Singapore
Stayed one night in December 2015
Great hospitality and integrity
Spacious, cleanliness, staff hospitality
I was only here for a night to meet some friends before travelling to other countries. I was deeply impressed by the beautiful sea view and room cleanliness. The room was also spacious and come with a clean toilet. There were great amenities in the area as well, where you could find super mart and restaurants within a 5 min walking distance. Duty Manager, Rex, and his colleagues left a great impression for their hospitality and integrity. First, he promptly helped me with a room change due to my discomfort with a corner room. Although I only requested for a room closer to the lift, he had gone the extra mile to provide me with a free room upgrade. He even brought another colleague to help me carry my baggage. This was a pleasant surprise. Next, he came personally to knock at my room as I had misplaced my wallet in the previous room and it was found by the room service staff. He invited me down to verify the wallet and nothing was lost. I admired the strong integrity displayed by the hotel staff and really appreciate their assistance during my stay. :) Thanks again to Rex and his team of Gold Coast staffs.
Reviewed December 23, 2015

Connie W. from Australia
Stayed one night in December 2015
It's alright, comfy but too far
Tucked away far from the city,
The hotel was nice that it's tucked away from the city's hustle and bustle, however if you would like to travel around Hong Kong this would not be a good choice. The hotel room we got was quite old, even though we requested for non-smoking, they gave us smoking floors as they have ran out of rooms. Heard that there would be a market at the gold coast pier area but due to the poor weather there was nothing, so it was a bit disappointing given that we only had time for one night. Staff was friendly in general, but for the price I paid I would pick somewhere else.
Reviewed December 20, 2015

Au M. from Hong Kong
Stayed 2 nights in December 2015
Please the attitude of your reception staff
The rooms was too old style and to be upgraded, the quality of food was average to be accepted, the attitude of the reception were not provided a good indication and services when I had so many problem, not so helpful and felt a bit frustration. I may not want to book again because of the services were not up to standard.
Reviewed December 18, 2015

Kai W. from Hong Kong
Stayed one night in December 2015
Vacation Heaven
View, Environment, Service
Reviewed December 09, 2015