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Very good 7.8
Based on 3744 reviews

Recent customer comments

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Very good



based on 3744 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.9
  • Location 7.1
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 7.5

6.7 Sandra C.
Philippines
September 20, 2013
This stay, there were inefficiencies
breakfast and view
There were delays in check-in and staff could not offer any alterntive solution. Room service had difficulty understanding a foreign visitor

5.7 Eleen T.
Malaysia
September 19, 2013
Slow suervice
Nice view,big room and big bed
Check in should be 3pm but took me 1 and the half hour mean I can only get my room until 4:30pm reason was server down. Due to I book hotel under Agoda the staff stated no free shuttle bus provide. Need to pay for it. Check out time the staff told me need to wait around 5 minutes but took me approximately 15 minutes! Only enjoy the big room and nice view inside the hotel room but the service was too slow. Delay and wasted my time to waiting the check in and check out.

9.3 Ho L.
Hong Kong
September 16, 2013
good
goodgoodgood

6 Andrew N.
United Kingdom
September 15, 2013
Excellent dining and breakfast and pools
Food, pools and view
Stay was okay, no real customer service we where frustrated by small issues that made stay disappointing, not clear that a breakfast was not included for small children, complimentary shuttle service was chargeable. Front staff where not helpful and duty manager was hopeless. We where impressed by the standard of dining both breakfast and evening meal, beds where uncomfortable and although the room was superior the beds where small and could not really accommodate a family of 4 comfortably. this hotel is also a long way from the city and attractions and although it is near the beach the beach and water are dirty and I would not recommend this for small children, the swimming pool is great and good for the family, the adventure area is very old and needs renovation, the interior of the hotel is good and well maintained although needs some update. Overall the value is good although distance to the city is a negative and the customer service is only average, the duty management was a joke

7 Alfred M.
United Kingdom
September 15, 2013
good
swimming pool is nice

7.3 Yeuk Y.
China
September 14, 2013
A relaxing stay with nice beach
Spacious room, delicious food, good views

8 Xin L.
China
September 13, 2013
nice ocean view but too far away from the city.
quiet, ocean view, big room

7.3 daisy T.
United States
September 10, 2013
good thing goods that very good
very very good
veysyhshsbdbdbbfbcbfbfngjvkvkfk and I was just as much of a single day ago found a great time at a time for this post with their new

9 eng O.
Singapore
September 07, 2013
very good experience. large & clean room with ocen
green surrounding / great room / good service from the staffs
good experience and just love the surrounding green & space which is quiet.

7.3 Hiu C.
China
September 06, 2013
Relaxing place
Convenience transportation, NIce sea view, Delicious food and beverage
It is very convenience to go to the hotel because there is shuutle bus in Tsim Sha Tsui. Also, this hotel near the beach so that I can go back to have a shower after enjoying sun-bathing. For the food, the restaurant at 1/F called "Yue" is a nice place to have lunch there.