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Very good 7.2
Based on 3092 reviews

Recent customer comments

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Very good



based on 3092 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.0
  • Location 8.4
  • Room Comfort/Standard 7.1
  • Service 7.1
  • Value for Money 7.2
  • Food/Dining 6.6

rawissada W.
Thailand
December 05, 2015
The room is too old, Bad services
The room is quite old, Extra charge for deposite the baggage, No service mind from staffs

Cheung M.
Hong Kong
December 03, 2015
clean and cheap
Cheap and in TST downtown , Walk to Mtr station around 7mins
Many restaurants near the hotel , their business hour until midnight ! room loke chinese style , clean and comfort , don't make highly expectation !

ChweeLeong C.
Singapore
December 02, 2015
Shockingly Disappointing Hotel!!!!
Horrible! Hotel room is not clean, bathroom walls have mould and stains, anti slip mat for the bath tub is badly stained with dirts. Floor carpets are so dirty black it seem that the hotel have not shampoo them for many year. Toilet is very dimly lighted. Proximity from bath tub to wash basin is so close that only awaits a deadly slipping accident to happen anytime. Limited TV programs for family pleasure. Hotel security is not up to standard. Hotel staff avoids taking initiatives and responsibilities. For example, they would stand aside watching hotel guests struggle with their many bulky luggages. Do not attempt to eat your breakfast in their cafe. They have so limited a handful of food and the chefs replenishes semi cold hamburger patties when served at the warmers. Vegetables were also semi cooked as if a child is learning to cook for the first time. The chefs maybe hoping that the warmers will do the remaining cooking. That is ridiculous as hotel guests are waiting to eat IMMEDIATELY! What is shown as photos of the hotel and it's various aspects are REALLY DECEIVING!!!

Norman B.
Philippines
November 30, 2015
Very Disappointing Experience
Staff was courteous and accommodating
GOOD: Staff was helpful and friendly. They granted our request to change rooms easily. BAD: They have to improve their facilities. Rooms are too old. I requested them to transfer to their newly-renovated rooms. They did but the renovated rooms are still not as good as the newer hotels. Given the choice, I would have preferred to cancel my booking but it was non refundable.

TERRENCE H.
Malaysia
November 27, 2015
a bit noisy as still under renovation
location, dining and shopping
Good

KIN L.
Hong Kong
November 26, 2015
Extremely poor environment
Poor environment and poor staff performance

gilson F.
Brazil
November 26, 2015
Nice staff and good location .
Staff , location .
Very good

Teresita O.
Philippines
November 25, 2015
worst hotel
near groceries, foods,
a disaster for they are undergoing renovation....old and dirty bathroom, dusty hallway and rooms...

Richard V.
Philippines
November 24, 2015
3-Star Hotel
Location.
Our stay was average. The room was good (clean and comfortable). The location is good too (5-minutes away from TST station). Some staff had difficulty communicating in English, which is quite surprising because Guangdong Hotel rates themselves as a 4-Star Hotel. The only problem I had was their policy on late check-outs. Since our flight was still at 9pm, we requested for a late check-out. They didn't allow it unless we pay a fee. Instead, we requested if we can leave our 3 bags and come back just in time before we head to the airport. They said that they charge HK$5 per bag. While the amount is small, I'm just not comfortable paying to leave my bags on the lobby.

Richard L.
Philippines
November 24, 2015
no no for guandong hotel
location loacation location