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Very good 7.2
Based on 3085 reviews

Recent customer comments

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Very good

based on 3085 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.1
  • Location 8.4
  • Room Comfort/Standard 7.1
  • Service 7.1
  • Value for Money 7.2
  • Food/Dining 6.6

Ai P.
November 13, 2015
Convenient and near MTR station
Convenient, Accessibility & Friendly staff
Bigger room space as compared to others. Second time booking and stays. The hotel is undergoing some renovation to improve better services to customers. Although is quite noisy during the day when they start the work and making the lift services quite slow. But, I guess we can expect a better quality and warm stay the next time around.

lee J.
United States
November 12, 2015
Bad room and lots of noise!!
Staff service.

November 12, 2015
good location
The rooms were not ready when we try to check in at 2pm. Made to Wait for about an hour at the lobby (not enough chairs available for guests)...The hotel does not seems to value its guests..a lot of noise coming from the ongoing renovation works

Mary L.
November 08, 2015
location, staff and clean.
At first we were given a room that was too old and noisy, but after we asked for higher floor which they granted, we enjoyed our stayed. the room was newly renovated, new carpet nice room and it was satisfied.

Josephine N.
November 07, 2015
location, size of room, service

Pin K.
November 07, 2015
Needs improvement
Location location location

November 05, 2015
location, price, accessibility
I requested for a non-smoking room from the day we booked for the rooms. This was way back in July. However, when we checked in, We were told that you do not have non-smoking rooms. But we were assured that all rooms are "odorless". When I entered the room assigned to me, ( 414), the room reeked of cigarette smoke! I had to buy and light scented candles for the duration of my stay. Furthermore, I noticed that on the elevator, there were "non-smoking" floors.

November 02, 2015
Area best for shopping
shopping, food and value for money
Good address in Hong Kong to stay

Imelda G.
November 02, 2015
from family of 6 with children
Near the train station and nathan road.
Rooms are spacious enough. During our stay, construction was done on the 9thfloor and they are doing work early in the morning so it was really disappointing when u need a longer rest since malls starts usually by 10am.. Hallways are dusty that time

Pitchayapa S.
November 01, 2015
Surrounded by Restaurants
Reasonable Price, Surrounded by Restaurants, Nice Staffs
Delicious food till midnight.