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Very good 7.2
Based on 3106 reviews

Recent customer comments

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Very good

based on 3106 reviews
  • Cleanliness 7.1
  • Facilities 6.1
  • Location 8.4
  • Room Comfort/Standard 7.1
  • Service 7.1
  • Value for money 7.2
  • Food/Dining 6.6
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November 13, 2015
Hotel with perfect location
Location, Shopping and eating
One of the best located hotel in Hong Kong

Tom S.
United States
November 13, 2015
Room too small.
Should Offer adapter to all guest.
It's ok. Not impress.

Neng C.
November 13, 2015
Great business trip
Clean, Professionalism and Good location.
I will be back here next trip if there is available room on my travel date.

Ai P.
November 13, 2015
Convenient and near MTR station
Convenient, Accessibility & Friendly staff
Bigger room space as compared to others. Second time booking and stays. The hotel is undergoing some renovation to improve better services to customers. Although is quite noisy during the day when they start the work and making the lift services quite slow. But, I guess we can expect a better quality and warm stay the next time around.

lee J.
United States
November 12, 2015
Bad room and lots of noise!!
Staff service.

November 12, 2015
good location
The rooms were not ready when we try to check in at 2pm. Made to Wait for about an hour at the lobby (not enough chairs available for guests)...The hotel does not seems to value its guests..a lot of noise coming from the ongoing renovation works

Mary L.
November 08, 2015
location, staff and clean.
At first we were given a room that was too old and noisy, but after we asked for higher floor which they granted, we enjoyed our stayed. the room was newly renovated, new carpet nice room and it was satisfied.

Josephine N.
November 07, 2015
location, size of room, service

Pin K.
November 07, 2015
Needs improvement
Location location location

November 05, 2015
location, price, accessibility
I requested for a non-smoking room from the day we booked for the rooms. This was way back in July. However, when we checked in, We were told that you do not have non-smoking rooms. But we were assured that all rooms are "odorless". When I entered the room assigned to me, ( 414), the room reeked of cigarette smoke! I had to buy and light scented candles for the duration of my stay. Furthermore, I noticed that on the elevator, there were "non-smoking" floors.