arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.3
Based on 3073 reviews

Recent customer comments

Filter by traveler type
Very good



based on 3073 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.1
  • Location 8.4
  • Room Comfort/Standard 7.1
  • Staff Performance 7.1
  • Value for Money 7.2
  • Food/Dining 6.6

Elmer A.
Philippines
June 06, 2015
Near to everythnig i want.
Walking distance to mtr,plenty of restaurant nearby.
Good.

keunsoo L.
South Korea
May 30, 2015
GOOD in hongkong
near by station, near by station, near by station
GOOD

Marife C.
Philippines
May 30, 2015
Excellent
Comfortable accessible clean
Excellent

david V.
Canada
May 29, 2015
Moldy Old Bathrooms
Staff were very accommodating, the location was great
We booked two rooms for five days. Were given two superior rooms on the tenth floor and both were old and unrenovated especially the bathrooms. Black mold around and the bath tub was very old. Asked for a different room and was upgraded to a renovated executive room the next day. Although disappointed it wasn't on a smoking floor the rooms didn't smell smoky or we would have kept our old rooms. That's the one major complaint about this hotel. Out of I think 16 or 18 floors (can't remember) only 4 floors are designated non smoking and out of these 4 floors only 2 have been renovated so if you request a superior non smoking room you'll invariably been given an old room. However if you get one of these old rooms for a very cheap price it's not the end of the world if you can live with the black mold as the rest of the room is liveable. We asked for an upgrade and was given one so we can't complain. Are the Executive rooms better for the thirty dollars more they ask as per their web site? Depends on you but I wouldn't pay it. The toiletries are a bit nicer and the towels a bit softer and the room is more renovated but there is still mold (although not as much) and the old yucky tub is still there. Apparently they renovated the whole room except the tub. Go figure. Oh yeah while there only 2 elevators worked and at one point it was down to one. Would I stay there again? Only if it's really cheap but I think I'd pay more and stay somewhere nicer.

Lay L.
Singapore
May 28, 2015
Stay at Guangdong hotel
Location, food and staff
Apart from the noise generated due to renovation and there were two lifts left to serve the customers. The rest are fine.

Thor L.
Malaysia
May 28, 2015
near MRT
near MRT , near shooping ,wifi good
all is very good , next time coming hong kong will stay again

Rachel M.
United States
May 24, 2015
Spacious Room in a Perfect Location
Clean, spacious, great location
Excellent room & location

Melody S.
Philippines
May 23, 2015
Good
Courteous staff, clean room & comp wifi
Fine. They should have more English channels as i noticed there are foreign guests. When we leave our luggage after check-out, they charge hkd5 per luggage,which is quite strange as we stayed there for the night.

millie F.
Philippines
May 21, 2015
great location
location, value for money, accommodating staff
Enjoyed our stay and will stay here again if we'll come back to HK.

Jonathan L.
China
May 21, 2015
noisy
services is ok, location is good, room is clean
Hotel offer a old decorations room because price is special from agoda, worst thing in early morning the next room in renovation, crazily digging walls etc. After complain they put me in a new renovation room which they wont offer to online discount clients, be careful