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Recent customer comments

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Good



based on 217 reviews
  • Hotel Condition/Cleanliness 6.1
  • Facilities 5.3
  • Location 8.9
  • Room Comfort/Standard 5.9
  • Service 6.0
  • Value for Money 6.8
  • Food/Dining 5.2

5.7 Ker L.
Malaysia
September 30, 2015
A super cheap hotel in Mong Kok
Location, Cheap
The location is very good. 1 minute walk to Mong Kok Mtr station. The room is quite small for 2 person. But overall is good. Super cheap price

2 Naowarut A.
Thailand
September 07, 2015
none
No comments

3.7 sijia Z.
Canada
August 12, 2015
Could find better
The location is the only convenient thing. But then again, everywhere in Mong Kok, there is dirt and smoke and too many people.
Not clean. Ceilings are leaking during summer when there are many rainstorms. The staff is very rude and speaks minimal English. Would rather pay the same amount to live in a YMCA hotel dorm or share an apartment with 2-3 friends at Elements.

3.3 judy J.
Philippines
August 04, 2015
worst hotel i ever stayed
it was very disappointing

4.3 sijia Z.
Canada
July 27, 2015
Bad service
It's a good location
A very sketchy building, with the reception on the 11th floor and the actual room at 20th floor. Highly inconvenient elevator that can only go down, so once you're at the reception, you literally need to go back to ground floor in order to go back to your room. The receptionist only speaks cantonese, poor mandarin and nearly no english, and the night-shift receptionist is particularly rude. They don't change your towels, you have to fetch them yourself at the reception. Also on my 30-day stay at the place, 3/4 of the rooms on my floor had water dripping issues and hence the customers had to be moved to another room. My overall impression of this hotel is quite bad, so would not come back again. I'd rather pay for dorm room with 3 other people at the YMCA hotels with the same price than staying here. So unless all you care for is the location, I would not suggest anybody to take this hotel!

6.7 Shi L.
Malaysia
July 12, 2015
Good location
Good location, quite clean and the price is reasonable.
Quite satisfied.

4 evans R.
United Kingdom
July 08, 2015
small room, but good location.
good location. safe building, and nice staff.
Great location, the Room is small, but with good Room facility. In need of upgrading tho.. You may have communication issue as the staffs don’t understand or speak English. Otherwise it’s a great place to say.

6.3 Naim K.
Singapore
June 23, 2015
Room small but it ok for couple
None
Ok ok

7 anton Y.
Indonesia
June 21, 2015
good location
location, price, room & bathroom
Nice

5 Catarina V.
United Kingdom
June 17, 2015
Not quite what expected
Cheap, location
None of the staff spoke English, which took us half an hour to ask to stay another night The air conditioner was dripping water No windows, it was always too warm in the room However the location was right next to a metro station and the centre