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Recent customer comments

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All reviews (2631)

Business travelers (559)

Couples (1098)

Solo travelers (375)

Families with young children (252)

Families with older children (210)

Groups (137)

Excellent
8.1
based on 2631 reviews
Hotel Condition/Cleanliness
8.7
Facilities
8.1
Location
7.9
Room Comfort/Standard
8.4
Staff Performance
8.4
Value for Money
7.9
Food/Dining
7.5

10 CHUNG S.
Malaysia
May 12, 2016
lovely stay
room is clean, view is superb, friendly staffs, definitely will be back again!

8 Sandro S.
Brazil
May 06, 2016
Clean and comfortable
great Hotel, clean and comfortable .

4.4 Olivier T.
Singapore
May 06, 2016
Dusty old rooms
The pictures online looked great. It looked like a modern wonderful hotel. Once we arrived in our room, we were so dissapointed. 1) we took a better room with harbour view but our view was a construction site. If we would have known that, we wouldn't have paid for a more expensive room. 2) the room was extremely dusty, we didn't even put our clothes in the cupboard. You could see clearly dust everywhere. There was also hair on the bathroom floor on several spots (not ours!), cupboard and bathroom door were very unclean. 3) pictures online do not at all represent the realty.

9.6 Vernaliza A.
Philippines
May 05, 2016
AMAZING
It was a great experienced... A luxurious place in a very reasonable price... Staff were very accommodating... I will surely recommend this place..

9.2 Alex L.
France
May 07, 2016
Good and Calm Room
Clean, comfortable room and be, nice staff, convenient for MRT, located 5 mn walk from Subway

10 SHENG C.
China
April 25, 2016
good
good

6.4 britta S.
Sweden
April 17, 2016
lot of constructing in the area
They build a new hotel just beside this and as well renovated an other one. The staff is very friendly, but many of them did´t speak english with made some confusions.

7.6 Martin B.
South Africa
April 20, 2016
Hong Kong Business
All in all a nice hotel, my one complaint was the poor quality Internet Connection which made it difficult to communicate effectively using services like Skype

8.8 Peter M.
Thailand
April 19, 2016
Great view of the bay at night
visit the 188 restaurant 41st floor

6.8 Sandro S.
Brazil
April 05, 2016
Always good to stay at Harbour Grand
Clean room and friendly staff.