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Excellent 8.1
Based on 2733 reviews

Recent customer comments

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Excellent



based on 2733 reviews
  • Cleanliness 8.7
  • Facilities 8.3
  • Location 8.0
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for money 7.9
  • Food/Dining 7.5
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NG Y. from Hong Kong
Couples
Stayed one night in July 2015
Great outdoor jazzuci and breakfast
Patio room outdoor Jazzuci. Breakfast. Service.
At first was not happy, coz I have to wait till 4pm to get a room. But then the staff offer us late check out and upgrade to a suit room. Eventually the whole experience turn to positive. I have to say the patio room with outdoor jazzuci is really amazing, enjoy the harbor view while doing jazzuci and sipping a glass of champagne. What else do u want in HK? And the breakfast is really surprise, different varieties and taste good. The club lounge is another best, free coffee tea all day, tea time snack at 3-5pm, cocktail at 6-8pm. Very very valuable stay. Have few bad things, when I get in the jazzuci, the bottom of the pool is so slippy which means so dirty and hasn't been brushed for long time! Of coz after I called, they came to clean it off. We had lunch at the restaurant, food wasn't as good as I expect, the chicken we ordered was overcooked dry and tasteless. Overall the facilities make it worth to stay.
Reviewed July 28, 2015

LIN K. from China
Business travelers
Stayed 4 nights in March 2015
good location hotel
location, viewing and clearliness
The hotel location is quite good, couple of minutes from MRT and near the harbour. Room is quite decent and clean, though a little bit small.
Reviewed July 28, 2015

Michelle T. from Indonesia
Business travelers
Stayed 3 nights in July 2015
Great hotel
Service
This is my first stay here and I must admit that I was very pleasantly surprised. The service was very good, the breakfast was excellent and the room was very nice and comfortable. It exceeded my expectations. Yes, the hotel is a little far out of the city centre of Hong Kong Island, but the MTR (underground train) was only a 5-10 minute walk away. Otherwise, you can wait for the hourly complimentary shuttle mini bus to Central. Having listed themselves as a five-star means the hotel charges 5-star prices for food. But there are cafes and restaurants outside the hotel within walking distance. I enjoyed my stay there.
Reviewed July 28, 2015

Vince C. from Hong Kong
Couples
Stayed 2 nights in July 2015
nice place
gd
Reviewed July 27, 2015

Caroline C. from Philippines
Couples
Stayed 2 nights in July 2015
i find the staff in the front desk arrogant!
Nothing
Just ok
Reviewed July 22, 2015

mark H. from Australia
Couples
Stayed 3 nights in July 2015
Views, contrast and pleasure
It is grand, comfortable and stylish. We originally stayed for three nights then came back for another four after a two night stay in Macau. We loved it. Note: go for the club lounge upgrade.
Loved our time there
Reviewed July 22, 2015

RUIXIN W. from Singapore
Couples
Stayed 2 nights in July 2015
Mr
Clean
Reviewed July 20, 2015

Alex T. from Indonesia
Couples
Stayed 3 nights in July 2015
Excellent Hotel
Location, Service and great views
Excellent, everything is perfect. They are very accommodating to my needs
Reviewed July 20, 2015

Duangpassorn T. from Thailand
Business travelers
Stayed one night in July 2015
Good view
View, staff, comfort bed
Value for money
Reviewed July 19, 2015

Asido H. from Indonesia
Families with older children
Stayed 4 nights in July 2015
Good enough
Cool,big,good location
Its comfortable
Reviewed July 19, 2015